Job Description

Service Advisor - Anchor Cars & Vans

Do you want your next job to be Fun, Enjoyably Busy and with a Company that value you? Do you want to work with a great team? Do you want to be rewarded for being excelling at what you do? Are you willing to work hard to achieve the above?

Full Time Opportunity

A fantastic opportunity has arisen to work at Anchor Cars & Anchor Vans LTD in Reading as a

Service Advisor.

Do you have what it takes to work in an influential position?

Are you confident and motivated to provide a high level of customer satisfaction? Can you organise & plan workload for a team of technicians? Have you got good Technical understanding of Motor Vehicles?

If you have answered yes to all of the above, you are the candidate for us, get in touch asap, to kick your career into the right trajectory.

The Role:

To supervise the flow of work for the team and allocating work as required To ensure that work is issued and completed to the agreed deadlines Ensure that all customer complaints are dealt with both speedily and effectively Responsible for providing technical support to team members as and when required Evaluate customer needs on servicing or repair requirements, in line with Vehicle Health Checks Support Service Reception when required in an Advisor role Deliver exceptional customer service in order to achieve the customer satisfaction set objectives whilst adhering to standards and dealership procedures Maintain accurate customer details to ensure customer database is up to date Up to date knowledge on additional products and services is essential Work in line with all service and warranty policies

Skills & experience we know will help the successful applicant to succeed in this role

Previous Workshop/Technical experience is preferable Deliver first class service to achieve company objectives Self-motivated with experience of achieving targets Confident and professional communication skills

If you've got it, we want it and in return you will benefit from us:

Great holiday package, increasing with length of service Additional earning potential through bonus Careers development opportunities In-house, 3rd party and manufacturer training schemes Free Parking Free Tea, Coffee, Sugar & Milk ;) Pension scheme Work wear provided Family Fun Days and dealership events Preferential rates on vehicle parts purchases and servicing. Preferential rates on vehicle purchasing

So... What happens next?

Like the sound of this position? Apply online and our Recruitment Team will review your CV and provide an update. Due to the volume of applications we receive for some roles, you may receive an automated update.

Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification will be required

Job Type: Full-time

Pay: 28,000.00-40,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Employee discount Free parking Referral programme
Ability to commute/relocate:

Aldermaston Wharf, RG7 5JF: reliably commute or plan to relocate before starting work (required)
Work Location: In person