Job Description

Service Advisor

Join a dynamic, supportive team and drive your career forward with Volkswagen - one of the most innovative and exciting brands in the industry.

At Murray Volkswagen Plymouth, we're expanding and looking for a motivated Service Advisor to join our friendly and inclusive team. Whether you're new to the industry or bring years of experience, we want to hear from you.

We're committed to creating a welcoming environment where everyone feels supported, respected, and valued. If you're passionate, and keen to develop your skills with a forward-thinking brand, this is your opportunity.

You Will Be:

Meeting and greeting customers both face to face and over the telephone Making bookings into the Workshop Ensuring customers are kept fully informed at all times, and passing on technical information A team player who responds well in a busy, dynamic environment Obtaining all necessary authorisation Liaising with the workshop and other internal departments Empathy and patience when dealing with customers of all backgrounds Eye for detail, accuracy, and the ability to prioritise tasks Motivated and flexible mindset - open to part time or full time hours
Why Join Us?

Competitive pay plus benefits: employee discount, bike to work, pension, life insurance, extra leave, health plans & more Supportive, inclusive culture committed to equality and colleague wellbeing Career development opportunities across the Murray Group in service, sales or management Be part of a top performing team in a local, well-respected business
We welcome applications from all backgrounds

We pride ourselves on fostering an environment where everyone belongs. Whether you're a career-changer, returner, experienced professional, or starting out, we'd love to hear from you. We encourage applications from people of all ages, genders, races, religions, sexual orientations, disabilities, and backgrounds.

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How to Apply

Send your CV and supporting statement explaining why you're interested in the Service Advisor role.

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Equal Opportunity & Inclusion

Murray Group operates under a strict equal opportunities policy. We celebrate diversity and are committed to creating an inclusive environment for all colleagues and customers.

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Join our dedicated Aftersales team at Murray Volkswagen and help deliver outstanding service, every customer, every time. We look forward to welcoming you!

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Job Type: Full-time

Pay: 26,666.64-30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Employee discount Free flu jabs Life insurance Referral programme
Licence/Certification:

Driving Licence (preferred)
Work Location: In person