Job Description

Sparks Commercial Services is a family run commercial automotive business specialising in repair and maintenance of commercial vehicles and trailers. Established in 1990 and operate from 7 Locations throughout Wiltshire, Hampshire, Dorset and Devon our continued investment not only ensures high levels of Customer Service but offers our employees job security and career advancement within the group.

We have a fantastic opportunity for a Service Advisor at our Poole location to join the Sparks Team. Working within the service team in this fast paced, busy depot, you will be a key member at the heart of our whole operation. This is a very hands-on role, you will be responsible for overseeing the operation of the service department and assisting with workshop control, to maximise productivity and efficiencies, retail invoicing, ensuring that the customer experience with Sparks is kept to a high standard and KPI targets are met.

We are looking for a candidate with enthusiasm and a dynamic personality who will share our energy and passion and contribute to our ongoing success. We are very excited about the future, could we be a part of your future to?

You must have proven experience in similar positions. Strong attention to detail with ability to work affectively under pressure. You need to be pro-active, take pride in what you do, have excellent communication skills and a willingness to learn and be engaged with training and an interest in pursuing a career within our industry.

The successful candidate will be working within and alongside the Service and Parts Teams and HGV Technicians. As the role is based in the Service Reception area, company uniform will be provided.

Annual Salary: Competitive depending on experience

KPI Bonus: Non-contractual KPI bonus

Basic Hours: Monday to Friday, 8.00 am to 6.00 pm with an hour unpaid lunch

Every third Saturday mornings 8.00 am to 12 noon.

Holiday: Holiday is 20 days plus 8 statutory bank holidays. Increase with time served

Benefits: Staff benefits after 12 months, Health Care, Death in Service, on-line discount shopping

Job Types: Full-time, Permanent

Benefits:

On-site parking
Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

Poole: reliably commute or plan to relocate before starting work (required)
Experience:

Driving: 2 years (preferred) Customer service: 3 years (required)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Servicepoole