Job Description

Location:

Eden Works, Kelbrook, BB18 6SH

Reporting to:

Operations Manager

Job Type:

Full-time

Who We Are

Clip 'n Climb is a global leader in the design and manufacture of fun, safe, and innovative climbing walls. Founded with the vision of making climbing accessible to all ages and abilities, we combine cutting-edge engineering with vibrant, creative design to deliver experiences that are as exciting as they are safe.

With manufacturing facilities and partners worldwide, our products are trusted by leisure centres, family entertainment venues, and adventure parks across more than 50 countries. As part of the Entre-Prises group, we're backed by decades of expertise in climbing wall manufacturing and a strong reputation for quality, reliability, and customer satisfaction.

At our core, we're passionate about innovation, teamwork, and creating products that inspire people to get active, challenge themselves, and most importantly--have fun.

The Role

We are looking for a highly organised Service & Maintenance Co-ordinator to manage our team of field inspectors and internal service centre technicians. You will play a crucial role in keeping our customers' equipment operational and safe, coordinating activities across the UK.

Key Responsibilities

Manage a team of approximately 10 field inspectors and internal technicians.

Plan and co-ordinate field service visits to climbing and leisure facilities across the UK.

Allocate and manage workload for internal technicians in a mechanical/engineering environment.

Manage loan machines to ensure customers remain operational while their equipment is serviced.

Liaise with customers to schedule convenient service times.

Work closely with internal sales and administration teams to coordinate activities.

Maintain a high level of attention to detail, particularly for safety-critical equipment.

Adapt to and manage an ever-changing workload effectively.

Skills & Qualifications

Excellent organisational and diary management skills.

Strong communication skills for liaising with customers and internal teams.

Experience managing teams and coordinating technical or engineering services.

Ability to prioritise tasks and handle changing workloads efficiently.

Meticulous attention to detail, particularly in safety-critical situations.

Why Join Us:

Be part of a supportive, dynamic team.

Work with exciting clients in the climbing and leisure industry.

Make a real impact on safety and operational efficiency.

Job Types: Full-time, Permanent

Language:

English (required)
Location:

Barnoldswick BB18 6SH (required)
Work Location: In person