Job Description

R

ole Outline

Salary scale:

13.75 - 15.49 per hour

Contract:

Fixed Term until 31

st

March 2027

Hours:

37 hours

Location:

Bradford, BD1 4QU (some hybrid working available)

Probationary period:

Six months

Closing date: 17th June 2025

Interview date: 24th June 2025

About

Us

Bradford District and Craven Mind is a thriving, independent mental health charity with a clear purpose to promote positive mental wellbeing and empower and help people experiencing issues with their mental health to manage and work towards recovery and fulfilment.


We do this through:

Building community and individual resilience for better mental wellbeing Providing early intervention advice and support Supporting people in crisis Empowering and helping people to recover and sustain improved wellbeing

Watch this video to find out what its like to work at BDC Mind: https://www.youtube.com/watch?v=KxbMQk_ALwQ


Read our latest Impact Report and 2024-2028 Strategy: https://www.mindinbradford.org.uk/about-us/


Find out more about our approach to Equity, Diversity and Inclusion: https://www.mindinbradford.org.uk/about-us/equity-diversity-and-inclusion/

Join us and youll receive:

25 days annual leave per year, rising to 28 days with length of service plus bank holidays Up to two additional leave days to use each year to support your wellbeing. Simply Health Cash Plan to claim back on personal health costs including dental, optical, prescriptions, physiotherapy and more. Employee Assistance Service including 24/7 confidential mental health support and access to structured therapy sessions. Generous pension scheme and employer contribution to help you plan for a secure future. Discount schemes including Company Shop and Blue Light Card. Excellent personal development opportunities including access to Clinical Supervision. Enhanced sick pay after your six-month probation. Accredited employer with Mindful Employer, Disability Confident and Real Living Wage.

Role Purpose:

As a SMI Service Team Leader, youll be a member of our Adult and Older Adult management team, and a key part in supporting the Service Manager with the delivery of our BDC Mind SMI Service. This service works to support those living with a diagnosis of Schizophrenia, Bipolar, or Psychosis, and with your knowledge and passion youll work closely with the Service Manager in leading service delivery and development, ensuring that it is run efficiently and effectively, and truly making a difference to the mental and physical health of those living with an SMI. Youll support with the management of a team of SMI Health Engagement Officers, providing guidance, outreach visits, and support, to ensure consistent, high-quality care is delivered to the people we support.


Focusing on service performance, engagement, and development, youll help to build strong relationships with key partners, enhance service delivery, and oversee day-to-day operations. As an ambitious individual with a passion for supporting others, along with your understanding of health inequalities and the challenges those living with an SMI face, youll contribute greatly towards improving the health of those we support, ensuring our collaborative efforts as a service lead to real, long-lasting impact.

Key duties

Support the SMI Service Manager in delivering an effective, high-quality service, ensuring it meets regulatory standards, performance targets, and delivers real impact, in line with the quality assurance framework, operational plan and organisation mission Support in ensuring robust operational controls are in place, including service risk assessments and safeguarding responsibilities, which are closely monitored and meet auditing requirements Carry out the collation and analysis of quantitative and qualitative data, producing high-quality reports to further enhance service developments Build and maintain meaningful relationships with others in relation to the service, strengthening collaboration and ensuring the service meets needs identified on a local level Support in leading the development and delivery of an evolving service, ensuring this aligns with the Bradford District and Craven Mind goals and strategy Support the on-call rota to ensure all staff have access to support and guidance out of hours Support with the delivery of our SMI Strategy and aligning project action plan Actively engage in supervision, team meetings, and company events to contribute to a well-connected, informed and supportive team environment Support in leading a team to be high performing by fostering clear communication and taking a proactive, problem-solving approach, in alignment with our mission, objectives, policies, and values. Contribute learning and knowledge to wider SMI developments across the Bradford District and Craven and beyond Ensure that in all aspects of the role you embody the aims, objectives, and core values of Bradford District and Craven Mind Champion the Bradford District and Craven Mind Code of Conduct to ensure that it well communicated, understood and implemented at all times both by staff, volunteers and service members Ensure that the relevant colleagues and a competent understanding of, and comply with, all Bradford District and Craven Mind policies and procedures Take responsibility, with colleagues, for ensuring that all Health and Safety, Safeguarding, Information Governance and Equality & Diversity requirements are met and all other Company policies complied with Undertake any other reasonable duties or tasks deemed necessary by the senior management team

Person Specification

Qualifications

Essential

+ Educated to A-Level standard or a similar qualification in health, community work, or public health

Desirable

Evidence of ongoing professional development

Experience

Essential

+ Proven experience in contributing to the leadership and development of services and operational delivery + Safeguarding and recognising and responding to risks and incidents for adults, children or young people
+ Experience in stakeholder and community engagement
+ Professional or personal experience of mental health challenges and an understanding of the impact of these
+ Collaborative and multi-agency working

Desirable

Working with those living with a Severe Mental Illness Project management

Skills and abilities

Essential

Ability to inspire and support others, fostering an inclusive work environment Ability to manage diverse workstreams, allocate priorities, and meet deadlines Excellent written, verbal or non-verbal communication skills Excellent IT skills including the use of Microsoft Office packages and online systems Good report-writing skills, using analytical skills to understand, present, and reflect on data Ability to make decisions, act on your own initiative, and operate in a proactive manner

Desirable

Leadership and people management skills, supporting a team to be high performing Working understanding of SystmOne

Knowledge

Essential

A strong understanding of what it means to live with an SMI, and the impact of this on physical health An understanding of challenges faced by people living with an SMI A working understanding of holistic approaches to health An understanding of mental health, and the current key issues and challenges across the Bradford District and Craven, particularly for those from diverse communities

Desirable

A working understanding of organisations across the Bradford District and Craven that support people living with an SMI The importance of physical health care for people living with a mental health condition

Attitude and personal attributes

+ Passionate and enthusiastic, with a drive to support others + Dedicated to working collaboratively
+ Willingness to work flexibly
+ Commitment to equity, diversity and inclusivity
+ Solution focused and can do attitude

How to Apply

Please click the 'Apply for this job' button and follow the steps to fill out the application form.


Upload your CV and a cover letter showing how your experience and skills match the and Person Specification under.


Were unable to provide feedback to applicants who are not shortlisted.


We are committed to safeguarding vulnerable children and adults. All successful candidates will need to apply for a Disclosure and Barring Service (DBS) check and a right to work in the UK check.