Job Description

30,251 per annum + Excellent Benefits

37.5 hours per week

Click here to view job profile

Closing date:

14th August 2025

Shortlisting for this role will take place first week of September.



We are seeking an exceptional individual to join our team at Gloucester Road North, a small, person-centred residential care service supporting six individuals with learning disabilities. Some of the people we support also live with sensory impairments, autism, and complex health needs.

Our mission is to empower each person to live as independently and autonomously as possible, in a way that reflects their unique preferences and aspirations.

About the Role:

As Service Coordinator, you will work closely with the Service Manager to lead and support a dedicated team, ensuring the service is delivered to the highest standards of quality, safety, and compliance, while remaining within budget.

This is a dynamic role that combines leadership responsibilities with hands-on support. You will:

Lead, inspire, and manage a team of Support Workers Promote a culture that reflects our values and commitment to person-centred care Oversee and review support plans, risk assessments, and documentation Conduct regular 1:1s and team meetings Liaise confidently with families, professionals, and external agencies Role model best practice and mentor staff through direct support This is an exciting opportunity for someone with experience in care management, team leadership, or a similar role who is ready to make a meaningful impact.

What We're Looking For:

We're looking for someone who:

Has strong leadership and people-management skills Is friendly, approachable, and brings a positive, can-do attitude to the team Is confident overseeing the day-to-day use of digital systems, including rota management, incident reporting, care planning, and medication records Has strong IT skills and can support the team in using systems effectively Is passionate about inclusion, rights, and community engagement Understands relevant legislation including the Mental Capacity Act and Safeguarding Adults Communicates clearly and confidently with a range of stakeholders Is organised, self-motivated, and able to work independently Brings creativity and resourcefulness to problem-solving

Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn't be the charity we are today. That's why we are committed to rewarding you with a competitive pay and benefits package including:



34 days Annual Leave Entitlement (including all recognised public holidays) Get paid when you want - Access your money as you earn it and request your earnings before payday using Dayforce Wallet. Access to an Employee Discount Platform from Day 1, with discounts and cash back for hundreds of retailers. Refer a Friend Scheme earning you up to 750 Company pension scheme, to help grow your retirement pot Generous Occupational Maternity/Paternity pay Learning and development opportunities for you to build your career Health Cash Plan on completion of probation giving you access to a minimum of 695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.



For further information please contact Amanda Williams, Service Manager on 07385 399603 or Mark Henry, Senior Operations Manager on 07810 156646.



Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.