Job Description

Location: North London (covering London & surrounding areas)

Company Pool Vehicle, Laptop & Phone Provided

Join a company where high standards, strong relationships, and teamwork drive everything we do.

Dayco Cleaning Ltd

is a well-established cleaning and estate services company based in North London. We are trusted by managing agents across London and the surrounding areas to maintain blocks of flats and residential estates to the highest standards. We have built our strong reputation on ingenuity, collaboration, relationships, hard work, and teamwork -- and now, we're looking for a driven and committed Contact Administrator to join our growing team.

The Role:

As a Service Delivery Coordinator , you will take ownership of an allocated portfolio of cleaning contracts, ensuring that our services consistently meet (and exceed) client expectations. This is a hands-on and varied role that requires excellent communication, organisational skills, and a proactive mindset.

Your responsibilities will include:

Overseeing and managing an allocated portfolio of contracts Organising cleaning staff rotas and timesheets Building and maintaining excellent client relationships through regular reporting and communication Motivating, supporting, and guiding your cleaning teams Auditing sites to ensure our high standards are maintained Coordinating the delivery of cleaning supplies to sites Leading mobilisation and training for new cleaners and at new sites
What We're Looking For:

A strong relationship builder with great interpersonal skills Previous experience in the commercial or residential cleaning industry Previous experience working with ConnectTeam or similar software for cleaning contract management Fluent in English (written and spoken) and Portuguese or Spanish Full UK driving licence Proven ability to manage teams and coordinate operational tasks efficiently Attention to detail and commitment to high standards Self motivated and very organised
What We Offer:

Company pool vehicle for use when required Laptop and mobile phone The chance to join a respected, growing company with strong values and a great team culture Opportunity to make a real difference in a company where your contribution is valued
If you're motivated, organised, and ready to take on a role where no two days are the same, and where your ideas and efforts are recognised, we want to hear from you.

How to Apply:

Please send your CV and a short cover letter outlining your relevant experience and why you'd be a great fit for Dayco Cleaning.

Job Type: Full-time

Pay: 27,000.00-32,000.00 per year

Benefits:

Additional leave Company events Company pension Health & wellbeing programme On-site parking
Work Location: In person