Service Delivery Manager

Lossiemouth, Moray, United Kingdom

Job Description


The VacancyRichard Irvin an RSK Group company are recruiting for a Service Delivery Manager to join the team based in Lossiemouth, Scotland. This is a full-time, permanent position.In your role as Service Delivery Manager you will manage and support the Service Co-ordinators and allocated engineer teams to deliver planned maintenance and reactive works on budget and to the Company's quality requirements. This will ensure the highest standards in health & safety, operational processes, legislative and client specification compliance are achieved.Main Responsibilities:

  • Responsible for the management of direct labour and external contractors
  • Day to Day Budget control and responsibility
  • Support the Service Coordinator(s) through the development of process and forward planning.
  • Own and maintain reports on the client and RIFM dashboard, communicating with stakeholders on progress at agreed intervals.
  • Manage reports and provide jeopardy management for the team
The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required. The Company reserves the right to require employees to perform other duties from time to time.Experience & Qualifications:
  • IOSH Managing Safely.
  • First Aid at Work - 3 Day Course
  • Minimum 5 years management experience within the FM Sector
  • Experience of leading teams
  • Experience of working in a busy environment
  • Very organized and uses initiative
  • Excellent oral and written communication skills
  • Ability to deal with changes positively and effectively
  • Thorough knowledge of the industry
Salary and Benefits:
  • Salary depending on experience
  • Company Pension
  • Life assurance
Full attached#Consultancy #Recruitment #RSKfamilyRSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.About UsAt Richard Irvin, we create safer, smarter, greener places to live and work. We deliver this through our teams of engineers, operations staff, project managers and compliance specialists who are trained to attune our services to meet our clients' project goals. Our experts' extensive experience in advising and leading projects for public and private clients further enables our proficient services that cover multiple sectors, including various industries. We have a UK-wide geographic reach, so no projects are out of our reach.Our clients include TotalEnergies, National Libraries of Scotland, Erskineand the multiple Scottish local councils, commercial landlords, housing associations, managing agents, national facilities management businesses, hotel chains and leisure establishments. Our energy services include building energy management systems, heat pumps and solar and renewable solutions. Our engineers maintain, repair and improve more than 62,000 commercial and domestic UK properties, including heating, ventilation, air conditioning, electrical, lighting, detection, renewable systems, fabric and specialist services, often delivered as complete facilities management packages.Richard Irvin is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?An RSK CompanyBenefitsDiscounted Gym MembershipMental Health SupportElectric Vehicle Salary Sacrifice SchemeJoining Bonus

RSK Group

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Job Detail

  • Job Id
    JD3131072
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lossiemouth, Moray, United Kingdom
  • Education
    Not mentioned