Job Description

Overview

We are seeking a dedicated and skilled Service Engineer to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support and maintenance services for all diesel engines on our customers premises or vessels. This role requires a proactive approach to problem-solving and a commitment to ensuring customer satisfaction through high-quality service delivery. We are dealers for Daihatsu, MAN, FPT, Volvo Penta, Deutz, MTU. Manufacturer training is also provided for all the brands listed.

Responsibilities

Conduct regular maintenance and servicing of equipment to ensure optimal performance. Diagnose faults and troubleshoot issues effectively, providing timely solutions to customers. Install and configure new equipment, ensuring compliance with company standards. Provide training and support to customers on the proper use of products and equipment. Maintain accurate records of service activities, including repairs, parts used, and customer interactions. Collaborate with the engineering team to improve product design based on customer feedback and service experiences. Stay updated with industry trends and advancements in technology relevant to our products.

Experience

Proven experience as a Service Engineer or in a similar technical role is essential. Strong understanding of mechanical & electrical workings of a modern diesel engine Excellent problem-solving skills with the ability to work under pressure. Effective communication skills, both verbal and written, are necessary for customer interactions. A valid driving licence is preferred for travel to client sites. Familiarity with health and safety regulations in a technical environment is advantageous.
Job Type: Full-time

Pay: 37,000.00-40,000.00 per year

Benefits:

Company pension Sick pay
Schedule:

Monday to Friday Overtime Weekend availability
Work Location: In person

Reference ID: Service Engineer James Troop
Expected start date: 01/09/2025