Job Description

Are you passionate about driving service excellence and modernisation in healthcare cleaning services? Aneurin Bevan University Health Board is seeking a dynamic and experienced Service Improvement Manager - Cleaning to lead strategic improvements across our Facilities Directorate.



This pivotal role supports the delivery of high-quality, cost-effective cleaning services aligned with national standards and Infection Prevention and Control (IPAC) guidance.



You will lead service improvement programmes, manage complex projects, and work collaboratively with clinical colleagues and operational teams to enhance patient experience and environmental cleanliness.



The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.



Lead and manage cleaning service improvement and modernisation projects across the Health Board.



Develop and implement policies, cleaning schedules, and service standardisation across multiple sites.



Analyse performance data from systems such as Synbiotix , Oracle, and Finance BI to identify improvement opportunities.



Present findings and recommendations to divisional and operational management teams.



Manage the environmental cleanliness audit function, including budget oversight and team leadership.



Collaborate with IPAC, procurement, finance, and external partners to deliver service enhancements.



Support divisional complaints processes and contribute to operational meetings.



Drive technological improvements in cleaning administration and reporting systems.



Formulate business cases and service level agreements for existing new initiatives



Represent the division at internal and external meetings and support change management processes.



Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.



We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.



Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.