Service Lead

Warwick, ENG, GB, United Kingdom

Job Description

Job Summary


We work in partnership with local authorities to support young people through the provision of nurturing, person-centred environments tailored to individual needs. Our mission is to ensure that those we support feel a genuine sense of belonging--believing that a comfortable, safe home is fundamental to wellbeing and personal growth.

We are committed to helping local authorities meet their responsibilities by delivering responsive care that reduces risk and promotes independence.

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Key Responsibilities



Support Home Managers in the day-to-day running of supported accommodation services. Oversee the development and implementation of tailored, person-centred support plans in collaboration with individuals, families, and professionals. Continuously monitor, review, and adapt support plans to meet changing needs. Ensure ongoing compliance with Ofsted standards, as well as other statutory regulations.

Team Leadership and Management



Lead the recruitment, development, and performance management of Home Managers and staff teams. Provide regular supervision, training, and professional development opportunities. Support Home Managers with rota planning to ensure safe staffing levels. Address staffing issues, grievances, and concerns in a timely and professional manner.

Financial Oversight



Manage service budgets responsibly and efficiently. Monitor income and expenditure to maintain financial health and compliance. Provide financial reports and updates as required by senior management.

Quality Assurance and Compliance



Implement robust quality assurance systems across all services. Conduct regular audits, inspections, and service reviews. Identify areas for improvement and oversee the implementation of corrective actions.

Stakeholder Engagement



Build and maintain positive relationships with commissioners, local authorities, healthcare providers, and other external stakeholders. Represent the organisation in professional meetings, forums, and inspections.

Safeguarding



Ensure the safety and wellbeing of all service users. Lead or support safeguarding investigations in accordance with organisational policies and statutory guidance.

Additional Duties



Undertake other responsibilities relevant to the role as required by upper management.

Person Specification



Recognised qualification in Health and Social Care or a related field (e.g., Level 5 Diploma). Proven leadership experience in supported accommodation or similar settings. In-depth knowledge of Ofsted frameworks, including inspection readiness. Strong organisational and problem-solving skills. Ability to manage complex staff and service delivery issues under pressure. Excellent verbal and written communication abilities. Commitment to person-centred and trauma-informed care.

Salary & Benefits



Salary:

From 35,000 per annum Ongoing professional development and career progression Comprehensive support from an experienced senior management team A collaborative, enthusiastic working environment

Candidates without Certificates of Sponsorship (CoS) are encouraged to apply for the position



Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Benefits:

Flexitime Free parking On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD4364797
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Warwick, ENG, GB, United Kingdom
  • Education
    Not mentioned