Job Description

Are you passionate about empowering others and creating inclusive communities? We're looking for a Service Leader Level 2 to join our dedicated charity team, managing a small number of services across the Teeside area
This is more than just a management role - it's a chance to lead with heart, support people with support needs, and help them thrive in their local and wider communities.
Benefits & USP's:

• Salary of up to 30920 - 32507 per year (Depending on experience)
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• 25 Days annual leave excluding 8 statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• We will pay for your DBS / PVG
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK's largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It's exciting and rewarding work, and we're full of pride and passion for what we do.
Since the early days, we've grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of 'Your Life, Your Choice' and our strategy 'Best Lives Possible'.
We have strong values and we're proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!
We are also focused on our people. Our Support Workers are dedicated and passionate about going 'the extra mile' for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.
Who you'll be supporting & more about the role:
At Kirkdale we are different in lots of ways (that's what makes us so interesting) with our ages ranging between 21 to 74.
We are all independent in our own ways here at Kirkdale. A lot of us here suffer with mental health problems, ranging from bipolar, personality disorder, depression etc. Some of us have autism and learning disabilities.
We all require support in lots of different ways, such as 1:1's, shopping calls, domestic calls, meds calls, drop off/pick up to day services, cuppa and a chat, accessing the community for activities etc.
The staff here at Kirkdale are trained in all mandatory training, such as first aid, medication, fire safety, health and safety, autism etc. We also have outside professionals who work closely with our staff team to roll out helpful appropriate training, such as psychiatrists who hold training sessions for staff so they can gain a better understanding around mental health/our own individual needs.
? What You'll Be Doing:

• Leading and inspiring support worker teams to deliver high-quality, person-centred support.
• Ensuring the safety, wellbeing, and quality of life for people with support needs, including those who require intensive support planning.
• Building strong relationships with families, professionals, and the wider community.
• Using your creativity and leadership to make a lasting impact.

? What We're Looking For:

• Experience in health or social care as a leader, with a genuine passion for inclusion and empowerment.
• A positive, upbeat attitude and a commitment to making a difference.
• Confidence in managing behaviours that challenge, with a focus on dignity and respect.
• A relevant professional qualification (e.g. Level Health & social care) Or a willingness to work towards

? Why Join Us?

• Be part of a values-driven charity that puts people first.
• Work in a supportive environment where your ideas and leadership are valued.
• Enjoy opportunities for professional development and training.
• Make a meaningful impact every single day.

Your values:
This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.
Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:
- Empathy, Compassion and Sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination
- A problem Solver
- Resilience
If you have read this advert and feel like it's exactly the role and organisation you're looking for, please click 'Apply' to take you through to our short application form.
If you are interested in learning more about the role before submitting your application, please feel free to contact Victoria Andrews our Complex Care Recruitment Specialist on 07816268813
A Place I belong
Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.
By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.
We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we've made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking
We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact
Community Integrated Care is an Equal Opportunities and Disability Confident employer.
We're really proud to be a Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2023 Colleague Engagement Survey, 56% (over 3,300!) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +28. This is a measure of how positively our colleagues talk about us - and 28 is an excellent score compared to other organisations!

Skills Required