Service Leader Level 2

St Helens, ENG, GB, United Kingdom

Job Description

What makes Community Integrated Care a great place to work:




Are you a passionate leader with experience in health and social care? Ready to take the next step in your career and inspire a team to deliver life-changing support?




We're looking for a confident and compassionate

Service Leader

to oversee three supported living services in the St Helens area. This is a fantastic opportunity to lead a dedicated team and make a real difference in the lives of individuals with Autism, learning disabilities, and mental health needs.






Benefits & USP's:


Salary of 30,920 Work doing the things you enjoy, meaning work never feels like work Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities Managed by supportive senior leaders 25 Days annual leave plus bank holidays (for full time, part time is worked out on a pro-rata basis) Pension Scheme No uniform - we wear our casual clothes Flexible Working Hours & Shift patterns We will pay for your DBS / PVG Shopping Discounts Scheme Ongoing continued professional development and progression opportunities Recommend a Friend Bonus scheme Financial Hardship Fund Investment in your wellbeing
Community Integrated Care is one of the

UK's largest health and social care charities

. We work hard to enriching the lives of people with many different care needs. It's exciting and rewarding work, and we're full of pride and passion for what we do.



Since the early days, we've grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of

'Your Life, Your Choice'

and our strategy

'Best Lives Possible'.





We have strong values and we're proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!



We are also focused on our people. Our Support Workers are dedicated and passionate about going 'the extra mile' for the people we support and in return, we go the extra mile for them by

investing in pay, recognition, wellbeing and continued professional and personal development.

We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you'll be supporting & more about the role:




What You'll Be Doing:
Leading and motivating a team of support workers across three services Ensuring high-quality, person-centred care and support Supporting individuals to live independently and be active in their community Managing complex behaviours with thoughtful, intensive support planning Promoting a positive, inclusive, and empowering environment
Who You'll Be Supporting:

Adults with a mix of Autism, learning disabilities, and mental health needs--each with their own goals, personalities, and potential. You'll help them live their best lives possible.


What We're Looking For:
Proven leadership experience in health & social care Background in supported living services Experience supporting individuals with learning disabilities and mental health needs A confident, passionate leader who can inspire and guide a team Flexibility to meet the needs of the service A relevant qualification in Health & Social Care (e.g. Nurse, Social Worker, SVQ Level 3 with supervisory units, or Care Management Level 3)
What You'll Get:
A supportive and forward-thinking work environment Opportunities for professional development The chance to make a meaningful impact every single day





Your values:




This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

Patience Empathy, compassion and sensitivity to others A strong work ethic Reliability Honesty Determination

A problem solver Resilience



If you have read this advert and feel like it's exactly the role and organisation you're looking for, please click 'Apply' to take you through to our short application form.



If you are interested in learning more about the role before submitting your application, please feel free to contact

Rachel Mortimer at Rachel.Mortimer@c-i-c.co.uk



A Place I belong



Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.


We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we've made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.


We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact recruitment@c-i-c.co.uk
Community Integrated Care is an Equal Opportunities and Disability Confident employer.





We're really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.




In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.




The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

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Job Detail

  • Job Id
    JD3434916
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    St Helens, ENG, GB, United Kingdom
  • Education
    Not mentioned