Job Description

About the role

Job Reference:

1521

Service:

Durham and Darlington Young Carers Services

Hours:

33 hours - Part time (plus additional 4 hours working with Durham YCs Transitions service until June 2026)

Salary:

32,859 - 36,662

Contract:

Permanent

Family Action's Young Carers Service in County Durham and Darlington provides support to young carers and their families aged from 5 - 25 years old. Family Action have delivered the County Durham young carers service (The Bridge) since 2011 and are an established provider within the sector. Darlington Young Carers is a newer contract to Family Action, building on the Family Action portfolio of Young Carers Services. The service is already well established and has been running successfully since April 2024.

The Bridge and Darlington Young Carers Service are vital services covering Darlington and County Durham working to ensure that young carers are protected from inappropriate caring and have the support they need to make healthy choices and have the best start in life. We are continually expanding our work to develop new practices that will collectively bring about positive social change for children and young people with caring responsibilities.

The successful applicant will manage and lead the work of The Bridge and Darlington Young Carers service. You will ensure that the services are delivered in accordance with the service level agreements and grant funding requirements. As Service Manager, you will ensure all policy and practice issues are maintained to the highest standards.

You will need to be qualified to a level 5 or above with a recognised professional qualification in social work, health, education or equivalent and have excellent communication skills. You will need proven supervisory and experience or competence of managing others, as well as experience of management of resources including finance, planning and evaluation at a project level. You will also understand practice standards in relation to case work and understand the importance of quality assurance activity.

Appointments are subject to Family Action receiving an enhanced disclosure from the Disclosure and Barring Service that we consider acceptable.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect

To Apply:

Please apply through our website using the link below.

Closing Date:

22nd of August - 23:59

Link to apply

: https://careers.family-action.org.uk/FamilyAction/JobDescription/vXTNxcpzNv0

If you have any questions and would like to discuss the role further please contact; Rachel Smith, Operational Manager - Rachel.Smith@family-action.org.uk

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a

people focused, can-do

organisation, which strives for

excellence

in all we do and operates with

mutual respect

.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

Job Type: Part-time

Pay: 32,859.00-36,662.00 per year

Expected hours: 33 per week

Work Location: Hybrid remote in Bishop Auckland DL14 6JU

Application deadline: 22/08/2025
Reference ID: 1521