Job Description

42,000 - 56,000 depending on experience | Full Time | Heatherley


"It's more than a job - it's about creating a home where every person can live life their way."


That's how one of our Service Managers describes their role at Leonard Cheshire. If you're an experienced care leader with a strong understanding of safeguarding, excellent management skills, and a passion for person-centred care, we'd really love to hear from you.


A Home, Not Just a Service


Heatherley is home for up to 32 adults with physical and learning disabilities. Set in 17 acres of beautiful countryside in Copthorne, West Sussex, we are only a short distance from Crawley with its shops and cafes. We are also within walking distance of a local restaurant and the National Trust gardens at Wakehurst Place


Your Working Hours


Full Time - We offer flexible hours across weekdays, with occasional weekend availability to support the effective running of the service.


Why You'll Love Working Here


At Leonard Cheshire, you'll find a workplace where your leadership truly makes a difference. We'll support your wellbeing, personal growth, and professional development every step of the way.


You'll also enjoy a great range of rewards and benefits, including:


Stream - access up to 40% of your earned pay before payday
Free Blue Light Card - enjoy exclusive discounts and perks
Free DBS check
Excellent contributory pension scheme with 3x salary life cover
Generous annual leave, with the option to buy and sell leave
Cash Health Plan - claim back dental, optical, and other healthcare costs
Comprehensive training and recognised qualifications
Career development through apprenticeships and leadership programmes
Cycle-to-work scheme (salary sacrifice)
Employee Assistance Programme - 24/7 wellbeing support


What You'll Do


As Service Manager at Heatherley, you'll lead with passion, professionalism, and empathy to ensure your service runs smoothly and delivers exceptional care.


You will:


Provide clear leadership, management, and supervision for your staff team
Ensure compliance with CQC standards and health & safety requirements
Deliver person-centred, high-quality care focused on independence and choice
Manage budgets and maintain a financially sound service
Oversee recruitment, training, and performance development
Drive continuous improvement and positive outcomes for residents
Hold registration for the service


This is a rewarding opportunity to make a real impact while further developing your leadership career in a respected national charity.


What Helps You Shine Here


Recognised nursing or social care qualification and registration (as appropriate)
Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
Proven management or supervisory experience within a care environment
Strong communication, organisational, and people leadership skills
Sound understanding of safeguarding and regulatory compliance
Confidence in managing budgets and operational priorities
Experience across a range of departments (e.g. therapies, catering, administration) is advantageous


About Leonard Cheshire


For over 75 years, Leonard Cheshire has supported disabled people to live, learn, and work as independently as possible.


We provide residential care, supported living, and community-based services across the UK - all focused on choice, inclusion, and empowerment. With over 1,600 people supported every day, our mission is simple: to help people live life on their own terms.


Ready to Apply?


Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with disabilities and will support your requirements for reasonable adjustments wherever possible.


We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland, or equivalent) and references are required for this position