Job Description

An exciting opportunity has arisen for a Service Manager to join one of our Doncaster services on a permanent, full time basis (37.5 hours per week).
Service Manager - Doncaster
We're looking for an experienced and motivated Service Manager to lead a team of support workers in Doncaster. You'll bring strong knowledge of supporting people with complex needs and experience working with families and professionals to create and deliver person-centred plans that help individuals live fulfilling lives in their own communities.
Reporting to the Area Operations Manager, you'll be responsible for leading, developing, and inspiring your team to deliver high-quality, person-focused support. You'll be confident making decisions under pressure, resilient when things don't go to plan, and passionate about driving positive change.
Strong interpersonal skills are essential - you'll act as a role model, build positive relationships, and demonstrate best practice across the service.
About you:
Experienced in social care, particularly with autism, mental health, and behaviours that challenge
Skilled in leading teams within Learning Disability services
Knowledge of Positive Behaviour Support (PBS) is an advantage
Confident IT user
Flexible to work across 7 days, including weekends
Full driving licence required
Willing to provide hands-on support if needed
If you're a proactive leader who's passionate about making a real difference, we'd love to hear from you.
*All roles are subject to an enhanced DBS check and suitable references.
JOB ID: 34937
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 24 days of paid holiday plus bank holidays (pro rata) along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
Everyone is expected to treat people well and make Mencap an inclusive organisation.
Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes
Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.

Skills Required