Job Description

An exciting opportunity has arisen for a dynamic, motivated, tenacious and experienced manager with a passion for service delivery and improvement to provide management and support to Heath Street Health Centre.

You will be a part of the Primary Care Community and Therapies GP Practice team supporting service delivery across the directorate.

You must have an excellent track record of day to day performance management and operational delivery and experience of leading service improvement.

You must be capable of working across a wide range of partners and be able to be flexible to meet competing demands. Your personal skills should include the confidence and interpersonal skills to work with clinical, managerial and support staff at all levels across the system to drive forward innovative solutions that improve our patient care.

Main duties of the job

Reporting to the Directorate General Manager, the post holder will be a key member of the newly formed GP Practice Directorate within the Primary Care Community and Therapies Clinical Group. The role will be required to work across the Directorate in the day-to-day operational running of the Directorate, which includes site management responsibilities at Heath Street Health Centre, supporting the Practice in the strategic management of targets and day-to-day operational management support.

You will have responsibilities for designated areas in which the post holder will maximise income potential and will support the management of resources to ensure efficient utilisation of these.

Role involves working closely with Doctors, Nurses and other stakeholders, you will be responsible for the operational management and day-to-day delivery of identified services.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organization with a budget of approximately 600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives: * Our People - to cultivate and sustain happy, productive and engaged staff

• Our Patients - to be good or outstanding in everything we do
• Our Population - to work seamlessly with our partners to improve live

Job description
Job responsibilities

Please see the attached and Person Specification for full details on what this role entails.

Person Specification
Experience
Essential

• Recent general management experience in the NHS with, responsibility for operational matters including, staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.
• Proven experience of service development.
• Proven experience of change management ability
• Experience of leading projects.
• Significant experience with clinical information systems

Desirable

• Development / implementation of Governance systems and procedures
• Recent management experience within a GP practice with responsibility for operational matters, including, staff management, performance targets

Qualifications
Essential

• Educated to degree level or equivalent experience

Desirable

• AMSPAR Practice Manager Diploma
• Health Records & Information Management (IHRIM)
• Microsoft Office
• Training expertise

381-CT-5474889-A

Company

Location: West Midlands, United Kingdom

Core Values: Patient Safety and Quality of Care, Innovation and Research

Size: Three hospitals, Specialist Intermediate Care Centre, Supra-regional Eye Hospital

Specialties: Sickle Cell and Thalassaemia Centre, National Poisons Information Service, Beh\xc3\xa7et\'s Syndrome National Centre of Excellence

Our new hospital - the Midland Met - opening in 2022

About Us Harnessing ambition, investment, commitment and the contribution of our people, our vision is to be the UK\'s best integrated care provider by 2020. We\'re already on our way to achieving this. We\'ve trebled our training budget, enhanced the way we recognise our people and are constructing career pathway frameworks. Our people have names, they have voices, they have a family here. As we create greater levels of service integration, we know where we\'re going and we know we won\'t get there alone. That\'s why we want you to join us.

Our Trust

First, let us tell you what we\'re building on. It\'s a firm foundation, of which we\'re very proud. We are an integrated care organisation with an outstanding reputation for teaching, education, research and innovation. Our 6,600 staff are here for 530,000 local people when they need us. City Hospital in Birmingham is home to the Birmingham and Midland Eye Centre and our Sickle Cell and Thalassaemia Centre. It\'s also the regional base for the National Poisons Information Service. At Sandwell General Hospital in West Bromwich, you\'ll find inpatient, paediatrics, most general surgery and our stroke specialist centre. At the Trust, we also have significant academic departments in cardiology, rheumatology, ophthalmology and neurology. We have intermediate care hubs at Rowley Regis and at Leasowes in Smethwick. Our community teams throughout Sandwell provide integrated services for children in schools, GP practices and at home. They also offer both general and specialist home care for adults in hospices and nursing homes. In 2022, we will open the brand new Midland Metropolitan Hospital - the perfect demonstration of our vision for the future. And we are investing in far more than buildings. We are dedicated to investing in you. It matters to us that you enjoy the training, support and opportunities you need to fulfil your total potential and build the career you really want. We\'ll make that happen by trebling our training budget. We\'ve developed new career path frameworks and new ways to recognise your achievements. Because you\'re part of our family, we want the best for you.Our organisation has nine care promises that reflect how we expect each other to treat patients, visitors and colleagues. We know these promises embody our caring ethos because they were developed by our own frontline staff. These are our promises:

I will

\xe2\x80\xa6 make you feel welcome
\xe2\x80\xa6 make time to listen to you
\xe2\x80\xa6 be polite, courteous and respectful
\xe2\x80\xa6 keep you informed and explain what is happening
\xe2\x80\xa6 admit to mistakes and do all I can to put them right
\xe2\x80\xa6 value your point of view
\xe2\x80\xa6 be caring and kind
\xe2\x80\xa6 keep you involved
\xe2\x80\xa6 go the extra mile

Research and Development: a jewel in SWBH\'s crown

SWBH has a long and proud track record of delivering world class research that has made a real difference to the quality and safety of care provided to patients locally, nationally and internationally. The Trust was the recipient of the West Midlands Clinical Research Network\'s award for outstanding overall performance in 2017-18.The Trust has an ambitious R&D plan, fully supported by the Trust Board, to continue to develop R&D with a focus on a range of domains including:

• Increasing the internationally recognised excellence of our research portfolio.
• Increasing the breadth of our clinical research portfolio and the range of health care professionals contributing to it.

Researchers at the Trust have the full support of the Trust\'s R&D department and its large and highly motivated team of research nurses, clinical trials practitioners and data coordinators and well as its research management and governance team.

Professor Karim Raza talks about our reputation for world class research

Birmingham as a place to live and work

Birmingham and the borough of Sandwell are great places to live. City Hospital and the Midlands Metropolitan Hospital site are close to Birmingham City Centre and the popular suburbs of Edgbaston, Bearwood, Harborne and. Moseley. There are six towns that serve Sandwell, they are Oldbury, Rowley Regis, Smethwick, Tipton, Wednesbury, and West Bromwich. Each have their own individual character and attractions. There are a huge range of places to live with easy access via road or public transport all serving the Trust sites well. Housing in the area is very affordable with transport links in and around the city and Sandwell are excellent. Birmingham boasts a range of places to socialise in, with a range of top/great restaurants and bars. And the second city is fast-becoming a shopping haven, with a vast array of choice, from designer to unique independently-run shops. Birmingham boasts a number of outstanding schools including the King Edwards VI collective grammar schools and independent schools. The city is also home to the Birmingham Royal Ballet, the City of Birmingham Symphony Orchestra, the Midlands Arts Centre (MAC), Birmingham Repertory Theatre, Birmingham Hippodrome Theatre and a number of museums including the Art Gallery, and the Thinktank. Musical stars frequently perform at the Genting Arena, whilst at the adjacent National Exhibition Centre (NEC) there is a comprehensive diary of events. Birmingham offers an impressive range of sporting facilities including cricket, football, golf, rugby, sailing, tennis and has a 50 metre swimming pool. Birmingham and Sandwell have excellent transport links with the International Airport, major rail routes and easy access to motorways. Trains run direct to London from Birmingham New Street, and Sandwell & Dudley with the fastest route taking just one hour 24 minutes. In addition Stratford Upon Avon, rural areas of Derbyshire, Staffordshire and Worcestershire are within easy reach.

British Medical Journal