Job Description

Company Description

At Principle Care Ltd., we believe that children, young people, and adults with learning disabilities deserve the chance to thrive. Our services are built around each individual, offering respite and short breaks, domiciliary care, supported living, and day services designed to unlock potential and nurture independence. With our dedicated staff and commitment to non-restrictive, holistic support, we create safe, inspiring environments. Our approach combines holistic support, consistent care, creativity, and collaboration with families, local authorities, and professionals to build a future where support is empowering and compassionate.

Role Description

This is a full-time hybrid role for a Service Manager, located in Herefordshire. As the Service Manager, you will oversee the day-to-day operations of our care services, ensuring quality and as the registered manager with CQC, ensure compliance with regulatory standards.

As Service Manager, you will be responsible for:

Day-to-day operational management of new and existing services across Herefordshire and Worcestershire. Ensuring services are safe, effective, and continuously improving in line with regulatory and organisational standards. Leading, mentoring, and inspiring staff to deliver the highest quality of person-centred support. Building and maintaining strong relationships with families, commissioners, and partner agencies. Driving service development and innovation to meet the needs of the people we support. Working as part of the senior management team to ensure strategic aims are achieved.
This is an exciting opportunity to shape services from the ground up and have a real impact on the lives of people with learning disabilities and their families.

Qualifications

Essential:

Minimum 5 years' experience in care, preferably within learning disability or complex needs services. At least 2 years' management experience leading and motivating teams. Strong knowledge of safeguarding, MCA/DoLS, and regulatory frameworks. Excellent communication, organisational, and leadership skills. NVQ Level 4 in Health & Social Care (or equivalent) with a commitment to complete Level 5 if not already achieved.
Desirable:

Experience working in service development or new service mobilisation. Proven track record of engaging with commissioners and external partners.
Personal Qualities:

Values-led, with a genuine commitment to person-centred and non-restrictive care. Innovative, proactive, and resilient in approach. Able to build strong relationships and inspire trust.
What We Offer:

Competitive salary (30,000 - 35,000 DOE) Flexible working arrangements (including some remote working) Comprehensive induction and ongoing professional development Supportive leadership and governance framework The opportunity to lead exciting new services and make a lasting difference

How to apply:

If this sounds like the next step in your career, we'd love to hear from you.

Please submit your CV and cover letter via Indeed or directly to: louise@principle-care.co.uk

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Free parking On-site parking Work from home
Work Location: Hybrid remote in Hereford HR4 0NL