Job Description

Service Manager - Residential Service

Location:

Wakefield

Salary:

38,000 - 42,000 per annum

Contract Type:

Full-time, Permanent


At Millennium Support, we don't just provide care -- we empower. We believe every person deserves more: more choice, more freedom, more potential. As a Service Manager, you'll lead a residential service that supports adults with learning disabilities, autism, and trauma to live fulfilled, meaningful lives.

About the Role

This is your chance to lead with heart, purpose, and impact. You'll be the driving force behind a person-first culture, inspiring your team and ensuring our services go beyond support into opportunity, dignity, and personal growth. With strong alignment with Millennium Support's values: With Not For, Inclusive, Developing Potential, Responsive, Making a Difference

What You'll Be Doing

Lead from the front:

Be hands-on in daily delivery while coaching your team to thrive

Champion inclusion:

Co-produce support plans and create empowering environments

Grow great people:

Mentor Team Leaders and build strong leadership pipelines

Build brilliant teams:

Recruit, retain, and develop staff who live our values

Stay accountable:

Ensure services meet and exceed CQC standards

Lead with values:

Embed trauma-informed, inclusive, and responsive practices

Promote community:

Drive meaningful engagement and participation

Key Responsibilities

Operational leadership, compliance, and continuous improvement Team development, coaching, and culture-building Safeguarding, recovery, and therapeutic support Governance, financial oversight, and health & safety Partnership working with families, professionals, and external agencies

What You'll Bring

Organised, proactive, and values-driven mindset Proven leadership in health or social care (supervisory, deputy, or management level) Level 4 Health & Social Care (minimum), with commitment to achieving Level 5 Track record of delivering high-quality, person-centred services Compassionate, heart-first leadership Resilience and adaptability under pressure

Additional Requirements

Full UK driving licence and mobility across services

Ready to lead with purpose and make a real difference?

Apply now

and help us shape a future where every Millie matters.


At Millennium Support, we believe that diversity drives innovation and inclusion fosters growth. We are committed to creating a workplace where everyone feels valued, respected, and empowered. Our mission is to ensure that every individual, regardless of background, experience, or identity, has an equal opportunity to succeed and thrive within our organisation. Millennium Support are proud to be a Disability Confident Employer and welcome applications from all individuals.


Unfortunately, Millennium Support is unable to offer international sponsorship to candidates or prospective employees.

Interviews for this vacancy will commence once suitable candidates have been identified. We reserve the right to close the vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible.

#INDHP


At Millennium, we believe everyone deserves to live life to the full.


Whoever you are.

Whatever your background.

And whatever your abilities.


This belief fuels us to empower adults with complex needs, and champion them on their unique journeys through life.


We'll stop at nothing to fulfil the lives of everyone we work with.


Helping to find safe homes, forge meaningful friendships and build lasting skills, because we see possibilities, not limitations.


This isn't just support...this is respect, this is freedom, this is fulfilling lives.


Millennium Support Ltd, Wright Suite, The Brewhouse, Nostell Business Estate, Wakefield, WF4 1AB


Email:


Telephone: