Service Manager

Rotherham, South Yorkshire, United Kingdom

Job Description


This is an exciting opportunity to work within Care Group 4 at The Rotherham NHS Foundation Trust covering our Dental, Imaging, Therapies, Dietetics and Community Services. You will be part of the Care Group Operational Team, working closely with Clinical Leads and the Deputy General Manager to ensure operational demands for our services are continually met. You will have responsibility for the delivery of high quality, clinically effective and cost efficient services. You will also play an active role in budget management, service improvement and innovation, alongside ensuring areas such as MaST and appraisal compliance for your services.Main duties of the jobThe main duties of the role will be to provide business and operational support to the clinical and professional leads within the care group, alongside duties delegated by the General Manager and Deputy General Manager. You will work effectively and in conjunction with the Clinical Leads for their service areas to lead the provision of efficient, effective and high quality professional and well-coordinated services, which meet statutory, regulatory, and NHS requirements ensuring alignment with the contracted activities of the Trust. You will be expected to take a lead role in providing assurance to the Senior Leadership on financial management, capacity and demand, delivery of services, including the delivery of both local and Trust-wide cost improvement initiatives and ensuring delivery of contracted activity. You will be responsible for operational management of the delivery of services and/or integrated clinical pathways, ensuring best practice in relation to the management of resources both human and material, financial, procurement, performance and governance. Contributing to effective leadership across the Care Group and assure effective leadership within the integrated clinical pathways that are within the post holders sphere of responsibilityAbout usThe Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of RotherhamAs a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overallBut dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are makingAll of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellenceCertificates of SponsorshipFor individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 roles are no longer eligible for sponsorshipFrom the 09 April 2025 we cannot sponsor band 3 entry level rolesDate posted24 April 2025Pay schemeAgenda for changeBandBand 8aSalaryxc2xa353,755 to xc2xa360,504 a year per annum, pro rataContractPermanentWorking patternFull-time, Flexible workingReference numberC9165-24-11-005Job locationsWoodside BuildingMoorgate RoadRotherhamS60 2TYJob descriptionJob responsibilitiesPlease see attached the job description and person specification for the full details about the role and the responsibilities. Job descriptionJob responsibilitiesPlease see attached the job description and person specification for the full details about the role and the responsibilities.Person SpecificationknowledgeEssential

  • Proven track record of meeting significant national and local targets/outcomes
  • In depth knowledge and understanding of key NHS targets including 18 weeks, A&E ,Cancer pathways, Urgent Community Reponses, Virtual Ward
  • Evidence of report writing and presenting skills, to include business cases and formal presentations
  • Ability to develop and implement strategic plans at service level that enable the attainment of divisional objectives
  • Track record of delivery against change/transformational programmes
  • Knowledge and understanding of the modernisation agenda and the opportunities for redesigning services and the tools and techniques for achieving service change
  • The ability to demonstrate in depth knowledge of key policies and themes in healthcare and social care provision in the UK
  • Working knowledge of electronic records in relation to patient care, including Electronic Patient Record
Desirable
  • Breadth of management across healthcare settings
  • Breadth of knowledge of a range electronic patient records e.g. Meditech, SystmOne, PACS
ExperienceEssential
  • Operational management experience within an NHS acute/community sector
  • Experience of working within NHS performance outcome frameworks e.g. PBR, CQUIN
  • Significant experience of staff management, including setting of objectives, team and individual appraisal, recruitment and disciplinary issues
  • Significant budget management experience, including reducing costs, monitoring and determining corrective action
Desirable
  • Project management experience
  • Experience of service redesign methodology
QualificationsEssential
  • First degree and/or equivalent senior management experience
  • Evidence of continuous professional development
  • Postgraduate qualifications in relevant management field to Masters level or equivalent experience
Desirable
  • Masters degree in healthcare or management or demonstrable ability to work at Masters level
  • Recognised Leadership or Management qualification
  • Completed recognised IT course e.g. ECDL/Elite/ MOST
Person SpecificationknowledgeEssential
  • Proven track record of meeting significant national and local targets/outcomes
  • In depth knowledge and understanding of key NHS targets including 18 weeks, A&E ,Cancer pathways, Urgent Community Reponses, Virtual Ward
  • Evidence of report writing and presenting skills, to include business cases and formal presentations
  • Ability to develop and implement strategic plans at service level that enable the attainment of divisional objectives
  • Track record of delivery against change/transformational programmes
  • Knowledge and understanding of the modernisation agenda and the opportunities for redesigning services and the tools and techniques for achieving service change
  • The ability to demonstrate in depth knowledge of key policies and themes in healthcare and social care provision in the UK
  • Working knowledge of electronic records in relation to patient care, including Electronic Patient Record
Desirable
  • Breadth of management across healthcare settings
  • Breadth of knowledge of a range electronic patient records e.g. Meditech, SystmOne, PACS
ExperienceEssential
  • Operational management experience within an NHS acute/community sector
  • Experience of working within NHS performance outcome frameworks e.g. PBR, CQUIN
  • Significant experience of staff management, including setting of objectives, team and individual appraisal, recruitment and disciplinary issues
  • Significant budget management experience, including reducing costs, monitoring and determining corrective action
Desirable
  • Project management experience
  • Experience of service redesign methodology
QualificationsEssential
  • First degree and/or equivalent senior management experience
  • Evidence of continuous professional development
  • Postgraduate qualifications in relevant management field to Masters level or equivalent experience
Desirable
  • Masters degree in healthcare or management or demonstrable ability to work at Masters level
  • Recognised Leadership or Management qualification
  • Completed recognised IT course e.g. ECDL/Elite/ MOST

NHS

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Job Detail

  • Job Id
    JD3072931
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £53755 - 60504 per year
  • Employment Status
    Permanent
  • Job Location
    Rotherham, South Yorkshire, United Kingdom
  • Education
    Not mentioned