Job Description

Are you a compassionate leader with a firm grasp of CQC standards and a passion for high-quality, person-centred support? If so, Aspire Personalised Care is ready to welcome you into a key leadership role where your expertise will truly make a difference.


About Us


At Aspire Personalised Care, we are committed to delivering high-quality, person-centred support that promotes independence, dignity, and choice. We work in partnership with individuals, families, and professionals to ensure support is tailored, safe, and effective.


Our team values professionalism, accountability, and respect, and we expect the same from everyone who joins us. We believe in continuous improvement and fostering a positive, inclusive working environment for both staff and the people we support.


The Role


As our new Service Manager, you will play a pivotal role in shaping and overseeing care services that change lives. Youll be responsible for the day-to-day management of care delivery, ensuring full compliance with CQC standards, supporting staff development, and maintaining strong relationships with clients, families, and professionals.


Key Responsibilities:


Ensure all services consistently meet or exceed CQC compliance standards.
Lead, mentor, and supervise a team of Support Workers to deliver high-quality, person-centred support.
Oversee support plans, risk assessments, and client documentation, ensuring they are tailored, current, and understood.
Collaborate closely with families, health professionals, and external agencies.
Manage performance, and development plans.
Respond promptly to quality assurance audits and regulatory requirements.
Promote safeguarding, independence, and wellbeing across all services.
Be part of our on-call management rota to support service continuity.


About You:


Youre more than a manager, youre an inspirational leader, a great communicator, and someone whos ready to advocate for the people we support.


Must-Haves:


Proven experience in care management and leading a team
Strong working knowledge of CQC compliance and care regulations
Level 3 Diploma in Health & Social Care (Level 5 or willingness to complete within 12 months)
Solid IT skills and confident managing care documentation
Full UK driving licence and access to a car


Bonus if you also bring:


Experience with rota management, performance reviews, and staff training
Excellent problem-solving skills and a calm, collaborative leadership style
A track record of safeguarding and promoting wellbeing


Why Join Aspire?


Be part of a growing, person-first organisation that values every voice
Ongoing training and career development opportunities
A supportive leadership team who genuinely care
Opportunities to innovate, grow services, and shape future provision
Make a lasting impact in peoples lives, and your own career


Ready to Lead with Integrity, Kindness and Excellence?


If youre excited by this opportunity and meet the criteria, wed love to hear from you.


Apply now and lets build a service we can all be proud of


Please note: CQC compliance experience is essential for this role. Successful applicants will be subject to reference checks and an enhanced DBS clearance.