Job Description

8803 Manufacturing Full Time Onsite Bristol, United Kingdom

-------------------

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Purpose of Position (Summary)

The dispatch team member is responsible for the correct return, to a specified location or station, the clean, repaired, launder kit, bagged to the customers requirements. The correct bagging, of clean kit is the standard we expect to contribute to the overall MSA customer experience. Working alongside your other Service colleagues, so that collectively the laundry is returned is returned back to brigades within the agreed 7 day turnaround objective.



A successful despatch team member will strive to get it right first time, be positive in their approach towards others, remain professional and respectful at all times, plus contribute to MSA's culture that upholds the core behavior values.



Tasks will be performed in a safe environment, actively participating into MSA's safety values and culture. The expectation is for all associates to adhere to all of MSA's safety requirements at all times.

Position Title: Despatch

Department : Service


Location: Yate Service Centre


Pay: 12.71 per hour plus 17.5% shift Allowance


Shift/Hours: 1st shift - 8.00 - 17.00 Monday - Thursday, 8:30-16:00 Friday





Responsibilities

Understand the 7 day turnaround process and the goal of the service center Ensure you aid and contribute to the 7 day turnaround process Always escalate issues that prevent you from achieving the 7 day turnaround goal to a supervisor Always fold and pack garments correctly to meet presentation standards & brigade requirements Audit and double check garments/ tickets/ repairs before packing Be aware of day order and brigade days Liaise with Drivers when needed Complete and file all necessary paperwork and dispatch notes Follow the specified process for laundry that is couriered back to customers Be prepared to move sections and complete other work when needed, that you have been trained on to increase productivity or efficiency. Take part in a weekly housekeeping check /tidy up/ and cleaning exercise in your work area Ensure all equipment used is according to the training given and the specific requirements of the machines being used. Complete "Near Hits" for all unsafe acts, resolving if you can, and escalate to the supervisor

KPI's

An incomplete return of clean laundry not going back to a brigade within the 7 day turnaround time Customer Complaint of wrong location or wrong garments Paperwork that is filed when not a full return of kit has not happened Shortages not escalated to the supervisor so that the return of kit can be completed Specific packing instructions for customer Devon A minimum of one near hit a month



Qualifications

Experience (required):

Well organized and systematic approach to daily activities Attention to detail Correctly updating paperwork Ability to work under pressure, and understanding the order of priority Strong communication skills within peer group Acts as a role model PC literate

Experience (preferred):

Experience in similar environment

Education (required):

O-Level or Equivalent

#LI-RD1



MSA is committed to the principles of equal employment opportunity and to providing a workplace that is free from unlawful discrimination. As such, it is MSA's policy not to discriminate against any employee or applicant for employment on the basis of the person's age, color, creed, disability, ethnicity, race, religion, gender, marital status, sex, sexual orientation, gender identity, national origin, citizenship status, veteran's status, genetic information, political affiliation, disabling condition, or any other category protected by applicable federal, state, or local law. MSA also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship. If you are an individual with a disability and need an accommodation to assist you in navigating this career site, let us know. For US applicants, know your rights, click here.





Equal Employment Opportunity Employer




Affirmative Action Employer - Individuals with Disabilities/Protected Veterans



How do I know if a job opening that lists MSA is legitimate or is fraudulent? MSA posts its legitimate job openings to this MSA Career Center. MSA will only make job offers after a formal interview has been completed. All electronic communications related to openings and offers will come from email addresses with the domain @msasafety.com or @talent.icims.eu. Significantly, MSA would never ask for your financial information or social security number as part of the interview and pre-offer process.




MSA has been told that there are fraudulent job posting on the internet that use the names of large corporations, including MSA, and that request personal or sensitive information from individuals who respond. Please be cautious and check any MSA job posting on this MSA Career Center to confirm it is legitimate. MSA is not responsible for any fraudulent activity that could arise from these sorts of schemes.