Job Description

Role:

Service & Safety Assistant

Company

: Capitol Students

Hours:

20 hours every 2 weeks (40 hrs per month)

Shifts:

Week 1: 8 hours, any 2 days out of 5 weekdays 6pm-10pm

Week 2: 12 hours, any 3 days out of 5 weekdays 6pm-10pm.

Location

: Clifton & Stewart House Glasgow

Key Purpose of the role

Assist in the provision of service to occupants in accordance with Capitol Students requirements.

Reporting to the Scheme Manager & Assistant Scheme Manager.

Note this a lone worker role

Key Tasks:

Communal Area Checks

The checking on a regular basis of:

- Corridors and Fire Safety checks

- Stairwells and Fire Exits

- Gym and Laundry

- Reception area appropriately illuminated and clean

- Record all checks for the company Health and Safety guidelines

Monitor CCTV

- Maintain a security presence in the building during contracted hours

- Ensure that ALL guests and visitors sign in the register

- Reporting of noise and other complaints

- Reporting of any other unusual activity

- Reporting of lock out issue

- Record and checks for the company Health and Safety guidelines

Administration & Any other Business

- Completion of all logs at the end of the shift

- Check handover book and log any additional information

- Log parcels and send residents email communication

- Respond to requests for support and services as directed by accommodation manager or assistant manager as defined by service level agreements and Capitol Students requirements

- Assist students with any out of hours enquires

- Ensure that safety needs and welfare needs of the student are being met

- Deal with lock outs or other minor emergencies promptly

- Be aware of company policies regarding major incidents

Job Type: Part-time

Pay: 13.12 per hour

Work Location: In person