Service Specialist
Aberdeen, SCT, GB, United Kingdom
Job Description
Job ID:
40830 |Location:
Aberdeen, Aberdeenshire, UKResponsibilities
Accountable for safely executing service operations at expert level including trials in line with given standards and defined scope Execute defined service tasks self-responsibly while adhering to given work instructions. Support to create and improve work instructions. Document and report defined scope of work, conduct (KPI, performance) reviews with customers. Create and communicate performance reports and recommendations to customers. Troubleshoot service situations and handle objections professionally Achieve customer satisfaction and ensure all business and service activities meet/exceed customer KPI's. Capture & share customer insights and opportunities for new projects to support organic growth Extend customer relationships at all technical and operational levels. Compliance & Safety: ensure adherence to given standards, promote a safety culture, ensure implementation of competency framework and on-time execution of required trainings. * Onboard and train Technical Field Service team
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Job Detail
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Job IdJD4391986
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationAberdeen, SCT, GB, United Kingdom
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EducationNot mentioned