Job Description

Your Ford Dalkeith is looking for a committed and enthusiastic individual to step into the role of Service Technician Apprentice. This apprenticeship is a fantastic opportunity to build practical skills and gain in-depth knowledge under the mentorship of experienced professionals. As an apprentice, you'll develop your technical abilities, learn about Ford's cutting-edge products, and grow into a skilled technician. If you enjoy problem-solving, working with your hands, and delivering excellent customer service, this could be the perfect start to your career.

Start date: August 2025

Responsibilities:

Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems. Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments. Participate in equipment installations and upgrades under supervision. Develop proficiency in using diagnostic tools and equipment to identify issues accurately. Collaborate with team members to ensure timely completion of service requests and projects. Follow safety protocols and guidelines to maintain a safe working environment. Document service activities, including work performed, parts used, and customer interactions. Attend training sessions and workshops to enhance technical skills and product knowledge. Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations. Assist with inventory management, including tracking parts and supplies used during service operations.

Qualification:

Service Technician Level 3 - Typical duration 36 months + EPA (End Point Assessment) period

Salary:

Our employers determine the level of pay our learners receive. All employers are required to pay, at least, The National Apprenticeship Wage.

Working Week:

A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

Approximately 20% of your total work hours will be dedicated to 'off-the-job' training. This is a mixture of online classrooms and face-to-face learning at The Lagta Training Center in Motherwell.

Your Development and Future Prospects:

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Motherwell.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.

Entry requirements and

qualifications:

Aged 16+ National 5 in both Math & English (A-C Grade) and either one science or technological subject. A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Willingness to follow instructions and learn from experienced technicians. Basic computer skills for documentation and communication purposes. Working towards or in possession of a valid driver's license and clean driving record.
Joining our programme as a Service Technician Apprentice offers a pathway to a rewarding career in the automotive industry. If you're eager to learn, grow, and make a positive impact, we encourage you to apply and embark on this exciting journey with Ford.

Calex are the official partner to Ford for their UK Apprenticeship recruitment and are also their training provider.

Recruitment Process:

Your application will be assessed against the entry and qualification requirements. If suitable, your application will then be processed and you will receive further information by email.

If you do not hear back within 5 working days, please assume your application has been unsuccessful.

Barriers to learning can be caused by many different difficulties including learning, physical, social, emotional, and mental health, as well as language and communication difficulties. Calex UK is an inclusive and supportive provider, with a dedicated team that will provide advice and guidance to all learners and to assess any reasonable adjustments required. Calex UK is committed to actively promoting equality of opportunity to ensure that all learners reach their full learning potential and achieve success during their learning journey. If you require any adjustments to access the application process or to discuss this in more detail, please contact us.

If you need any assistance with your application or have any questions, please email: recruitment.calexuk@gmail.com

Please ensure you have copies Scottish National certificates, as we may request to see them during the application process.

Job Type: Apprenticeship

Pay: 7.55 per hour

Work Location: In person