Job Description

Vehicle Service Technician Apprenticeship

The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard. This Apprenticeship Programme is an exciting opportunity to kick start your career with Stellantis, one of the world's leading automaker and mobility tech companies.

Vertu Peugeot Derby are seeking a passionate individual to kickstart their career as a Service Technician Apprentice. This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. Under the guidance of experienced technicians, the apprentice will gain hands-on experience, technical expertise, and a deep understanding of Stellantis products and services. This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems. Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments. Participate in equipment installations and upgrades under supervision. Develop proficiency in using diagnostic tools and equipment to identify issues accurately. Collaborate with team members to ensure timely completion of service requests and projects. Follow safety protocols and guidelines to maintain a safe working environment. Document service activities, including work performed, parts used, and customer interactions. Attend training sessions and workshops to enhance technical skills and product knowledge. Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations. Assist with inventory management, including tracking parts and supplies used during service operations.

Working Week:

A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

Approximately 20% of your total work hours will be dedicated to 'off-the-job' training. This is a mixture of online classrooms and face-to-face learning at The Performance Academy in Coventry.

Your Development and Future Prospects:

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.

Calex UK are the official partner to Stellantis for their UK Apprenticeship recruitment and are also their training provider.

Qualification:

Autocare Level 2 - lasting 21 months + 12 weeks for End Point Assessment. On successful completion of Level 2, the apprentice will move on to: Service Technician Level 3 progression - lasting 13 months + 12 weeks for End Point Assessment

Salary:

Our employers determine the level of pay our learners receive. All employers are required to pay, at least, The National Apprenticeship Wage.

Entry requirements and qualifications:

Aged 16+ Grade C/4 or above in Maths and English or equivalent. A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Willingness to follow instructions and learn from experienced technicians. Basic computer skills for documentation and communication purposes. Working towards or in possession of a valid driver's license and clean driving record.
Joining our programme as a Service Technician Apprentice offers a pathway to a rewarding career in the automotive industry. If you're eager to learn, grow, and make a positive impact, we encourage you to apply and embark on this exciting journey with Stellantis.

Calex are the official partner to Stellantis for their UK Apprenticeship recruitment and are also their training provider.

Recruitment Process:

Your application will be assessed against the entry and qualification requirements. If suitable, your application will then be processed and you will receive further information by email.

If you do not hear back within 5 working days, please assume your application has been unsuccessful.

Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.

Barriers to learning can be caused by many different difficulties including learning, physical, social, emotional, and mental health, as well as language and communication difficulties. Calex UK is an inclusive and supportive provider, with a dedicated team that will provide advice and guidance to all learners and to assess any reasonable adjustments required. Calex UK is committed to actively promoting equality of opportunity to ensure that all learners reach their full learning potential and achieve success during their learning journey. If you require any adjustments to access the application process or to discuss this in more detail, please contact us.

If you need any assistance with your application or have any questions, please email: apprenticeships@calexuk.com

Service Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The role will vary by employer based upon the specific needs of the location, but the position typically involves:

Servicing vehicles by carrying out check and maintenance Repairing and replacing faulty parts Developing an understanding of workshop equipment Advising the Service Receptionists about required repairs Producing time estimates Maintaining repair and service records

Working Week:

A typical working week could be 40 hours Monday to Friday 8.30am - 5.30pm. However, each of our Dealers will have different requirements.

All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to 'off-the-job' training. You will learn more about the working hours during the recruitment process.

Your Development and Future Prospects:

The Programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification.

We will support you to gain your Functional Skills if you require them in Maths and English.

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you've successfully completed the programme.

Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)

Duration: 36 months

Salary: Our employers determine the level of pay our learners receive. All employers are required to pay, at least, The National Apprentice Wage of 5.28 per hour.

Desired skills and qualities:

Our Stellantis Apprenticeship Programme ensures we have high-quality people working within our Dealer Network. We're looking for ambitious people ready to take charge of their careers and progress their development with a world-class employer. The ideal candidate will possess the following qualities:

Willingness to learn Teamworking skills Personal responsibility and career ownership Problem-solving skills Motivation for the role/automotive and engineering interest

Entry requirements:

Age: 16+

Qualifications: GCSE (or equivalent) Level 4 plus in Maths and English

Predicted grades are accepted

Equivalent grades include:

BTEC first diplomas and certificates OCR Nationals Key Skills Level 2 NVQs Essential Skills (Wales) Functional Skills Level 2 Core Skills (Scotland)
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.

Job Types: Full-time, Apprenticeship

Pay: 7.55 per hour

Work Location: In person