Job Description

We have an opportunity for a Service Transformation Leader to join us at Honeywell, in the UK, where you will be responsible for supporting the UK and Nordics Service Leadership Team in the implementation of new Service Offerings, working to ensure alignment across all stakeholder groups. This role will ensure smooth roll-out of new, customer offerings and methods of working whilst reducing non-value-add tasks & improving customer experience. This is primarily a hybrid role, 3 days in office and 2 days model but will include travel to customer sites regularly.


Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.

Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

Key responsibilities

Represent UK and Nordics team in ensuring new service offering alignment & development whilst leading the implementation of new service packages, ensuring processes are documented, shared, understood & complied with Provide support & guidance to Management Team to effectively introduce change Work with the business to implement tools, processes & procedures around new customer offerings (including remote/smart services) Work with Operations & Finance Teams to improve visibility and tracking of operational costs & savings associated with providing new customer offerings (including employee time spent on remote/smart services) Use Value Stream Mapping & other tools to review & improve business processes across Field, Remote, Solutions & BSC Teams, ensuring alignment & quality customer experience

Key skills and qualifications

Experience of service delivery, execution and management along with experience of effecting change in large public or private sector organisations across multiple sites Experience of remote services provision, cloud and internetworking technologies. Demonstrate excellent communication skills at all levels, both inside and outside of the business coupled with excellent interpersonal & relationship building skills Commercial awareness, having operated in a financially motivated environment Knowledge and experience within the building technologies industry, Fire Systems or Building Management Systems is preferred, along with experience working with geographically diverse teams, preferably in a service or engineering-based business
This role will require frequent UK travel therefore a Full UK Driving Licence would be required

Our offer

Market specific training and on-going personal development Competitive salary and benefits Work for a well-known brand with a continued focus on innovation and growth Join a dynamic team where most leaders are promoted from within
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and become part of our journey - help us make the future!

#TheFutureIsWhatWeMakeIt

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.