Job Description

As a ServiceNow ITAM Architect, you will play a pivotal role in shaping and delivering enterprise-grade IT Asset Management solution for our UK-based clients. This position involves working with customers across BFSI customers, enabling them to optimize asset lifecycle management and achieve compliance through innovative ServiceNow capabilities.
You will lead architectural design and implementation for ITAM modules, ensuring alignment with business objectives and industry best practices. The role offers exposure to cutting-edge ServiceNow technologies, including advanced automation and integration frameworks, while collaborating on high-impact projects that drive digital transformation.
Your expertise will directly influence operational efficiency, cost optimisation, and governance for our clients, making this a highly strategic and visible role within the organisation.
Key Responsibilities:

• Define and own the ITAM architecture for large-scale environments with 100+ software publishers, ensuring compliance and optimisation across diverse licensing models.

Develop a multi-phase roadmap for SAM Pro and HAM Pro, incorporating publisher-specific packs and automation for high-volume reconciliation.
Lead design for complex entitlement modelling, contract management, and reclamation workflows across major publishers (Microsoft, Oracle, IBM, Adobe, SAP, and others).

• Implement scalable normalisation and reconciliation strategies to handle high-volume data ingestion and multi-publisher ELP reporting.
• Architect integrations with multiple discovery sources and ERP systems to support large publisher catalogues, ensuring data quality and conflict resolution at scale.
• Establish governance frameworks for audit defence and true-up processes across 100+ publishers, including risk scoring and compliance dashboards.
• Drive remediation plans for over/under-licensing and ensure readiness for external audits.
• Mentor teams on advanced SAM/HAM configurations and publisher-specific optimisation strategies.

Key Skills:
1. ServiceNow SAM implementation experience
2. ServiceNow HAM implementation
3. Flexera knowledge
4. SNOW knowledge
5. Integrations
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Skills Required