Job Description

ServiceNow Product Manager
6 Month contract initially
Based: 2 days Onsite in London/Coventry P/W
Rate: 500 - 550 p/d - (via Umbrella company)
We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a ServiceNow Product Manager to join the team.
As a Product Manager for ServiceNow, you will be responsible for driving the strategic delivery and governance of the ServiceNow platform across the enterprise. Supporting the Product Owner, you will work cross-functionally with Engineering, InfoSec, and Service Support teams to ensure seamless integration, stakeholder alignment, and value realization from platform capabilities.
Key Responsibilities:

• Platform Governance

- Define and maintain governance frameworks for ServiceNow, including CSDM implementation and RACI matrices.
- Ensure compliance with enterprise architecture and security standards.

• Integration Delivery

- Lead integration initiatives such as SAP GRC Access Control with ServiceNow under the CCT Programme as well as Cloud Discovery.
- Collaborate with technical teams to deliver scalable and secure platform integrations.

• Stakeholder Engagement

- Act as the primary liaison between product, engineering, and service support teams.
- Facilitate workshops and stand-ups including the ServiceNow Leadership Stand-Up.

• Strategic Tooling Initiatives

- Contribute to AI productivity tooling showcases.
- Represent the Tech Tooling team in quarterly showcases and innovation forums.

• Operational Excellence

- Monitor and improve ITSM & ServiceNow tooling performance.
- Maintain documentation and reporting for platform enhancements and stakeholder communications.
Key Skills & Experience:
- Proven experience in product management within enterprise technology environments.
- Strong understanding of ServiceNow platform capabilities and governance models.
- Experience with integration delivery particularly ITSM tools.
- Excellent stakeholder management and communication skills.
- Familiarity with AI and automation tooling is a plus.
This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible.
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Skills Required