Job Description

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ServiceNow Senior Technical Consultant

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Publication Date: Aug 26, 2025
Ref. No: 526904
Location:
London, GB

About Atos

Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. EUR 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.



The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

About the practice:

We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all Industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow within Eviden through over 500 experts and 1300 certifications, this is a fantastic opportunity to join a dynamic, fast paced, and growing area.

About the role:

The primary role of the

ServiceNow

Senior Technical Consultant

is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems and then lead the technical delivery of the chosen design.





If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following two main areas, we want to hear from you:


ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell)

Web Technologies (XML, HTML, JavaScript, Web Services)




The candidates should be eligible to obtain a security clearance to the

BPSS level

and

to be eligable for SC.

Responsibilities:

Lead functional design workshops

and develop specifications aligned with both platform capabilities and client requirements, while actively engaging and challenging customer input.

Deliver end-to-end technical solutions

on ServiceNow, collaborating with Pre-Sales and Delivery teams to support demos, design proofs, and respond to business and technical queries.

Contribute to team growth

by mentoring peers, sharing best practices, and supporting the development of Eviden's ServiceNow practice.

Qualifications, skills and experience:

Extensive experience in software implementation and leadership

, including managing small teams, delivering consulting or development projects, and producing both technical and customer-facing documentation.

Deep expertise in ServiceNow and ITSM tools

, with desirable experience in ITSM, ITBM, ITOM, CSM, and HR modules, plus knowledge of enterprise SaaS solutions and relevant certifications.

Robust technical skill set

, including scripting languages (PERL, JavaScript, Python, Shell), web services (REST, SOAP), data formats (XML, JSON), relational databases, and application architecture, with flexibility to travel as required.

Advance your career with us and enjoy:

25 Days Annual Leave Pension Matching Private Medical Scheme Life Assurance Unlimited Learning Opportunities

As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are a care leaver friendly employer, if you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - UK-Recruitment-Support@atos.net



If you have any questions, please contact our recruiter Inka Tsoneva.





Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.



Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.