Job Description

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About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of 2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.



Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -

Trust, Respect, Unity, and Empowerment

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About The Role:

Shift Pattern:

Monday to Friday 09:00-18:00

Representing OCS in supporting the Head of Services at a leading media corporation at their prestigious head offices in central London.

Working as part of a Services team in a modern business facility, supporting a dynamic commercial and editorial team of colleagues.

To monitor and co-ordinate the buildings facilities enquiries. Liaising with internal and external partners in achieving task resolution within the agreed timescales, whilst ensuring a high-quality service provision for all tasks within agreed KPI and SLA's.

Key Responsibilities:

Provide a high level of customer service, delivering to service levels, goals & objectives This includes providing support across the business, including day-to-day facilities arrangements and operations essential to the running of the building Provides support for accounting tasks - e.g. internal cross charges, coding invoices, raising P.O. etc Proactive management of and responding to enquiries (via emails and phone calls), handling problems and issues. Keeping stock of supplies and placing orders when necessary. Submitting timely reports and preparing presentations/proposals as assigned. Assisting in setting up new client accounts, supporting the car fleet and ensuring all records are up to date. Producing security passes, both scheduled and ad hoc. Keeping the Services handbook and knowledge base up to date at all times. Helping to support internal and external events. Events and Hospitality - order catering, book catering staff, security. Providing additional support where required for ad-hoc requests and meetings. Performs additional duties as and when required.

Essential skills:

Solid communication skills, both written and verbal Good interpersonal skills Shows a desire to be challenged and to develop new skills Intermediate / Advanced level in G Suite. A strong customer service approach with a demonstrated commitment to exceed customer expectations. Multitasking and time-management skills, with the ability to prioritise tasks Experience in similar administrative roles Familiarity with office management procedures and basic accounting principles ###

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.