Job Description

Company Overview and Background

PSP

, a trading style of

Osiris Health Ltd

, is owned by the

handl Group

-- a portfolio of companies providing services to the insurance, legal, and healthcare sectors. PSP specialises in delivering highly complex treatment and therapy to children and adults requiring neurorehabilitation for spasticity management and other neurological conditions.

Using botulinum toxin, nerve surgery, chemical nerve blockade, hand therapy, and physiotherapy, the skilled teams at PSP offer hope to individuals with severe disabilities. They work in close collaboration with a full multidisciplinary team of clinical and care staff from both statutory services and the private sector, in community settings and hospitals, to deliver a tailored, individualised approach to every client.

Please review our company website for further details -

www.psp-uk.co.uk

General Duties and Responsibilities

Prepare and annually update the business plan with the General Manager and other senior management team members.

Oversee the implementation of the aims and objectives of that plan with the senior management team.

Deliver and oversee an exceptional business support team for the organisation.

Support the Registered CQC Manager as required to maintain registration and all relevant paperwork.

Proactively manage capacity and demand planning which must be underpinned by evidenced clinician utilisation and need to deliver the most efficient and effective service we can.

Oversee the planning of theatre and clinic sessions.

Take responsibility for the implementation of non-clinical governance matters, including, but not limited to; Health and Safety, IT Governance (with support from handl central resource and the General Manager), data protection, risk management, and HR matters (with the support of contracted HR specialists and the General Manager). This includes the suite of policies and procedures which support the business and its CQC registration.

Take responsibility for the implementation of quality assurance of the operational component of our service. (complaint management, incident management, feedback etc).

Work with the General Manager to assess and evaluate site requirements and manage development of expansion plans ie sites for theatre, x-rays and administration.

Ensure all suppliers are correctly onboarded and contracted.

Take responsibility for supervision of office head office premises via landlord.

Maintain up-to-date HR documentation in the People HR system including job descriptions, employment contracts and employment policies. Managers will use these when onboarding team members however, associates will be onboarded by the Service Manager with the General Manager. Training records and Occupational Health records must also be maintained.

Work with the management team to develop services, implementing KPIs were appropriate and ensure that the IT systems are configured correctly and adequate to support this, this will involve workflow management through administration and clinical areas, securing recorded milestone data points, streamlining wherever possible, planning capacity and integrating with finance to generate business intelligence.

Lead the administration team to generate invoicing and quotes.

Manage the procurement of equipment, drugs, supplies and services within budget.

Arrange appropriate maintenance for equipment and keep records of this for audit.

Take responsibility for self-development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.

The Person

You will have worked in a healthcare setting before and will understand the importance of communicating clearly and precisely and giving exact and correct information every time. You probably have formal qualifications in healthcare management, or have been a clinician who now prefers a managerial role or you have come from an administration background and worked your way up to a managerial role. Your customer service skills will be excellent and you will show empathy throughout. You will be logical and understand how multi-disciplinary teams work in a healthcare setting and the importance of keeping excellent records. You must have attention to detail and a "can do attitude" to problem solving in all manner of situations as well as being able to use Word, Excel and PowerPoint confidently. Being financially savvy will help and you will have managed people such that you are confident with HR matters; also motivating a team through change. A love of getting the best from databases and patient management systems would be really useful and knowledge of the geography of the UK is beneficial as are some project management skills. You will be based predominantly in the office but home working will be considered for some work. You will work in a happy, highly professional team and must take pride in your work.

Job Type: Permanent

Pay: 48,000.00-52,000.00 per year

Benefits:

Company pension Flexitime Work from home
Application question(s):

You must be able to demonstrate recent project delivery within your CV You must be able to demonstrate your operational experience of managing a budget in your CV
Education:

A-Level or equivalent (required)
Experience:

Healthcare: 5 years (required) Supervising: 5 years (required)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Location:

Preston PR2 2YF (required)
Willingness to travel:

25% (required)
Work Location: Hybrid remote in Preston PR2 2YF