Sefton's leading care provider, New Directions, is now recruiting a Shared Lives Administrator based at Chase Heys in Southport. We currently employ around 350 staff across the company who pride themselves on delivering high quality social care and support within the Sefton area.
This is a fast paced, office-based role and you are joining at an exciting time as the Shared Lives team undertakes a period of expansion. The role is located at the end of a quiet cul-de-sac in leafy surroundings in Churchtown, just north of the town centre.
You will be responsible for preparing and maintaining service data, which will be used to assist the Senior Leadership Teams' decision making process in relation to current and future service delivery.
You will be required to manage incoming calls, ensuring these are effectively communicated to the relevant parties.
Supporting the team with the onboarding process of new Shared Lives Carers and Support Carers, completing all relevant pre-employment checks is also an important aspect of the job role.
Experience of working in an office environment, carrying out a wide range of administrative and IT duties is essential. A Level 2 Diploma in Business Administration and Excel Intermediate qualifications are equivalent requirements. If the successful post holder does not currently hold these qualifications, they must commit to undertake them on appointment to the role. All training is fully funded by the company.
A Standard DBS check is required for this post.
Our core values:
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Big Hearted:
we say that we are proud of the quality of care, empathy and kindness we offer to the people we support and each other
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Count on Us:
we act in a way that you can rely on us to be able to meet the needs of the people we support and each other
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Together as One:
we say that we take pride in working as a team to deliver a very person-centred service
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People Focused:
we recognise the importance of transparency, trust, recognition and development within our workforce.
Benefits
High quality training and Induction programme
Pension with company contribution
Annual leave: up to 28 days per year, after qualifying period, plus bank holidays
Ongoing support from a dedicated manager
Career progression opportunities
Employee Assistance Programme provided by Health Assured with access to free counselling and a wider range of other benefits
Discounted gym membership
Medicash: exclusive corporate-rated healthcare cash plan scheme
Blue Light Card with discounts across a range of suppliers and outlets
Up to 12 months occupational sick pay (after qualifying period)
Refer a friend scheme
For more information regarding the above job role contact Karen Bennett, Registered Service Manager on 01704 829514.
To view the full job description and person specification, visit our Job Opportunities page via the following link: https://ndirections.co.uk/vacancies/ Alternatively, you can contact the HR team on 0151 705 0300 for details to be sent out via email.
Job Types: Full-time, Permanent
Pay: 23,929.00-26,597.00 per year
Benefits:
Company events
Company pension
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
Referral programme
Sick pay
Store discount
Shift:
Day shift
Work days:
Monday to Friday
Experience:
Administrative: 1 year (preferred)
Language:
English (required)
Licence/Certification:
Level 2 Business Administration (preferred)
Work Location: In person
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