Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.If you're ready to make a real difference, we'd love to hear from you!Brief DescriptionAre you an organised and detail-focused professional looking for a part-time opportunity in one of the UK's most essential industries? Network Rail is looking for a Shared Services Administrator to join our dedicated Billing Team in Manchester in a part time (17hours per week) position.Please note: this interview process will consist of two stages (a first-stage Microsoft Teams call followed by a second-stage face-to-face competency interview).About the role (External)This is a part time (17hrs per week) office-based role in Manchester City Centre, a part of the Billings Team. This team are responsible for processing invoices and payments (cheques, BACS, CHAPS, card payments and direct debits) using two separate systems (Oracle and Horizon) you will also process refunds and credit notes. You'll need to check all payments, allocate cash and undertake reconciliations. You will check all the data you receive to ensure it's accurate, highlighting and rectifying any issues.

• Location: Manchester (office based)
• Contract: Part time - 17hrs
• Salary: FTE 322,932.00 (pro-rated to reflect 17hr contract)

Main Responsibilities

• You will manually enter data into two different systems, perform data audits, highlighting and rectifying issues. The information must be accurate, so you'll need great attention to detail.
• You will process invoices, cheques, refunds and credit notes, you'll allocate cash and undertake reconciliations.
• You will deal with queries from a variety of internal & external stakeholders, so you'll need good written and verbal communication skills: concise, clear and articulate.
• Tasks need to be completed within specified timeframes, you'll need to be well organised and able to priorities to meet KPI's and SLA's.

The ideal candidate will have:

• Exceptional customer focus/engagement
• Proven administrative / analytical skills.
• Experience of delivering continuous improvement
• Excellent communication skills
• Experience within a Shared Services environment.
• Knowledge of Oracle and/or Horizon
• Invoice processing experience.
• Cash allocation experience.
• Reconciliation experience

What could set you apart?

• Occupational knowledge of subject areas
• Working towards or educated to degree level or equivalent
• Processing high volume activity
• ORACLE eBusiness Suite experience

What's in it for You?xe2x9cxa8 28 days annual leave (pro-rated for part-time employees) - with options to buy/sell days.
xf0x9fx9ax84 75% discount on rail season tickets and up to 75% off leisure travel for you and your family.
xf0x9fx8ex9f Interest-free travel loans for train and car park season tickets.
xf0x9fxa7xb8 Generous maternity/adoption leave.
xf0x9fx8fx8bxefxb8x8f Healthcare scheme, GymPass discounts, and Cycle-to-Work programs.Please see the attached job description for more information.How to apply (External)Location: Manchester, Square One (M1 2NY)
Contract Type: Part-time, Permanent (17hrs per week)
Salary: Band 6, 322,932 (pro-rated for part-time hours)
Closing Date: Friday 30th May 2025Click apply now to apply.You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.Network Rail Benefits -All offers of employment are conditional upon satisfactory completion of pre-employment checks.***Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****

Network Rail