Job Description

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.



HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

The role of the Shift Engineer is to carry out all necessary installation, maintenance and operations associated with the entire Electrical and Mechanical infrastructure and associated building services supporting the Data Centre, these are essential in maintaining the integrity of I.T. Services. Additionally, the shift engineer is accountable to the Engineering Shift Manager and is part of a multi skilled electrical and mechanical team.

365 Days covered shifts, 3x 12-Hour Days, 3 x 12-Hour Nights (6 days off) (5x18 days break per year)

Your responsibilities will include:

Operation and maintenance of complex engineering systems, ensuring that work is completed to the acceptable standards within the agreed timescales and with no disruption to IT Services along with resolving operational issues ensuring the integrity of the infrastructure is maintained in support of IT Services. Implement effective emergency operating procedures to ensure system recovery is achieved with minimum impact to services, escalating and raising awareness as appropriate. Scheduling and managing the planned, preventative, and reactive maintenance of engineering systems and infrastructure, whilst ensuring work is completed within agreed timescales and to expected quality. Other dimensions of the role include the scheduling and execution of all required infrastructure installations required to support IT Hardware & Equipment. Improving service quality, by continuously reviewing and enhancing methods of operation and maintenance, effectively utilising tools and system employed with the Group Data Centre. Ensure current Health & Safety legislation and statutory requirements are met by implementing and developing safe working standards and procedures within the department.

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Qualifications



Acquired a range of technical skills and experience within an engineering Data Centre environment. NVQ IV BTEC HNC or equivalent qualification in Electrical / Mechanical Engineering. A track record of gaining an understanding of customers' needs and delivering excellent customer service and a flexible and adaptable approach to change and will support others to respond in a similar way. Experience of supporting others performance, enabling them to achieve by providing clear direction, motivation and support. Experience of making prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcome.


In addition to the details listed above, the ideal candidate will have a track record of:

Experience of working complex systems Power (HV & LV systems) Drups and UPS Systems, Air Conditioning & water systems.


Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.



If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:


Email: hsbc.recruitment@hsbc.com


Telephone: +44 207 832 8500