Job Description

Duties:

- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning.
- Supervise and train staff members, providing guidance and support as needed.
- Maintain a high standard of guest services, ensuring customer satisfaction and resolving any issues that may arise.
- Coordinate with various departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless operations.
- Assist with human resources duties, including hiring, training, and scheduling staff.
- Monitor and manage inventory levels to ensure adequate supplies are available.
- Handle guest complaints or concerns in a professional and timely manner.
- Implement and enforce hotel policies and procedures to maintain a safe and secure environment for guests and employees.

Requirements:

- Previous experience in a supervisory role within the hospitality industry is preferred.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Multilingual or bilingual skills are a plus.
- Knowledge of hotel operations and guest services.
- Ability to handle difficult situations with professionalism and tact.
- Strong organizational and time management skills.

We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. If you are a dedicated professional with a passion for hospitality and leadership, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Types: Full-time, Permanent

Benefits:

Company pension
Schedule:

10 hour shift 8 hour shift Day shift Holidays Overtime Weekend availability
Application question(s):

Do you live 45 minutes or less away from London Heathrow Airport? Are you proficient in professional Arabic, including speaking, reading, and writing, and can you effectively communicate in a business setting? Please confirm you are able to work 40 hours per week across 5 days a week (this is a full time position)
Work authorisation:

United Kingdom (required)
Work Location: In person