We are looking for an experienced hospitality shift leader to join us at Flour & Bean in Potter Heigham.
Objective: Helping the store to achieve maximum sales and profitability by performing duties to the company standards
Main Duties and Responsibilities:
Delivers outstanding customer experience at all times whilst maintaining a welcoming clean environment
Product knowledge and confidently promote to enhance sales
Assist manager in overseeing successful operation of store
Clean As You Go
Keep all work areas clean at all times
Handcraft hot and cold beverages to brand standards
Maintain high levels of Food Safety
Bake products to brand standards whilst minimising wastage
Ensure all wastage / breakages are recorded
Undertake any ad hoc duties as required by the Manager
Providing guidance to staff members and giving direction
Deputising for and supporting Manager & Assistant Manager
Person Specification:
Enjoys dealing with customers
Well presented
Able to oversee and assist junior staff members
Well organised and enthusiastic
Customer service focussed
We are looking for someone who takes pride in giving the highest level of service and works quickly and professionally. The site caters for many people, providing excellent food and great service. The duties for this role will include, serving customers in a polite and friendly manner, offering coffee choices, food preparation & baking off, ensuring kitchen, service and restaurant areas are kept clean, tidy and safe. Other duties will include cash handling, merchandising, and taking an active part in any unit sales promotions.
Job Type: Part-time
Part-time hours: 25 - 30 per week
Benefits:
Discounted or free food
Flexible schedule
Schedule:
Day shift
Monday to Friday
Weekend availability
Ability to commute/relocate:
Potter Heigham, NR29 5JE: reliably commute or plan to relocate before starting work (required)
Experience:
supervisory: 2 years (preferred)
Barista: 2 years (preferred)
Food preparation: 2 years (preferred)
Customer service: 2 years (preferred)
Job Types: Part-time, Permanent
Pay: 12.50-12.70 per hour
Additional pay:
Bonus scheme
Tips
Benefits:
Company pension
Discounted or free food
Employee discount
On-site parking
Store discount
Schedule:
Day shift
Weekend availability
Ability to commute/relocate:
Potter Heigham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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