Job Description

Job Summary

We are seeking an experienced and dynamic Shift Manager to oversee daily operations within our busy hospitality environment. The ideal candidate will possess strong leadership skills, extensive restaurant and kitchen experience, and a passion for delivering exceptional customer service. This role involves supervising staff, ensuring food safety standards are maintained, and managing the smooth running of shifts to uphold our high standards of quality and efficiency. With opportunities for professional growth within our organisation.

Responsibilities

Lead and supervise team members during shifts, ensuring efficient workflow and excellent service delivery Oversee food preparation and cooking processes to maintain quality standards Manage daily operations including food safety compliance, inventory control, and cleanliness standards Support staff in their roles, providing guidance on culinary techniques, serving procedures, and hospitality best practices Ensure adherence to health and safety regulations across all areas of the establishment Handle customer enquiries or complaints professionally to ensure customer satisfaction Assist in training new team members and fostering a positive team environment Coordinate with kitchen staff to ensure timely food production and service delivery Monitor staff performance and provide constructive feedback for continuous improvement

Qualifications

Proven supervising experience within a restaurant or hospitality setting Demonstrated leadership skills with the ability to manage teams effectively Experience in food production, serving, and hospitality environments Excellent organisational skills with the ability to multitask under pressure Previous barista or bar management experience is advantageous but not essential A proactive attitude with strong communication skills and a customer-focused approach
This role offers an exciting opportunity for a motivated individual to lead a vibrant team while ensuring operational excellence in a fast-paced environment. We value professionalism, dedication, and a passion for hospitality.

Job Type: Full-time

Pay: From 12.21 per hour

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Work Location: In person