Are you looking for your next adventure in a management role? Then you must cheese the day!
Your role as a Shift Manager is to support the Store and Senior Management team to ensure that the store is run efficiently and in accordance with the company policies and procedures. You will be responsible for the running of shifts, including opening and closing, training and development of new and existing staff and leading the team in all aspects of customer service and standards. As a Shift Manager you will be put onto a training programme and this will be completed within 3 months on basic salary. Once you have reached successful completion of your training you will receive a back payment (up to 6 weeks) to compensate for your hard work.
Purpose of the Role
Deliver an exceptional service to our customers as a representative of Domino's Pizza
Effective time management skills ensuring all customer orders are processed correctly and efficiently
Full adherence to the company Food Safety and Allergens policies
Organisation of daily administrative tasks
Possess a variety of communication skills to communicate at all levels
Possess a clear and confident telephone manner
Ability to stay calm, polite and professional under all circumstances
Ability to deal with customer queries effectively at all times
Support the store in the general running and housekeeping
Key Accountabilities
Key Holder (out of hours responses required)
Adhere to correct opening and closing procedures
Management support in all aspects of the daily running of the store as required including, but not limited to, Labour, Food Costs, Wastage, and Payroll
Maintaining Store Standards in accordance with Company Guidelines
Effective Management of the Food Preparation area in accordance with Health And Safety, and Food Safety Guidelines
Support in the training and development of existing team members
Support in the recruitment and training of new starters
Ensuring Food orders are completed correctly and on time
Communicate effectively with all levels of the team including Area and All Manager at Head Office
Quality checking products and ensuring that the correct dating procedure is followed
Skill Requirements
Integrity & Confidentiality
Ability to build strong working relationships locally and UK wide
Good communication and listening skills
Good organisational skills used in planning own work
Calm and professional disposition
Self-motivated and enthusiastic
Ability to work under pressure and meet targets and deadlines
Able to work in a busy Store environment that often demands high levels of concentration
Able to respond effectively to changing priorities
Customer Service Experience
Job Types: Full-time, Part-time, Permanent
Pay: 12.50 per hour
Expected hours: No less than 7.5 per week
Benefits:
Company pension
Discounted or free food
Employee discount
Employee mentoring programme
Health & wellbeing programme
Referral programme
Store discount
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Every weekend
Monday to Friday
Night shift
Weekend availability
Weekends only
Application question(s):
Can you read, write, speak and understand a basic level of English?
Experience:
Team management: 1 year (preferred)
Hospitality: 1 year (preferred)
Work Location: In person
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