Job Description

Job Summary

As a Shift Supervisor, you will play a vital role in leading our team to deliver exceptional service and high-quality food in a fast-paced environment. You will oversee daily operations, ensuring that our guests receive the best dining experience possible while maintaining the efficiency and effectiveness of our cafe. Your leadership will inspire your team to excel in their roles, fostering a positive atmosphere that promotes growth and collaboration.

Responsibilities

Supervise daily restaurant operations, ensuring adherence to quality standards and service excellence. Train, mentor, and develop team members to enhance their skills and performance. Manage inventory control processes, including ordering supplies and minimizing waste. Handle cash transactions accurately and ensure proper cash management procedures are followed. Utilize Point of Sale (POS) systems such as Aloha POS or Micros POS for efficient order processing. Maintain food safety standards and ensure compliance with health regulations. Lead by example in food preparation and cooking techniques to maintain high culinary standards. Foster a positive team environment through effective communication and conflict resolution.

Skills

Proven experience in food service management with a strong background in quick service or fast food restaurants. Excellent leadership skills with the ability to motivate and manage a diverse team. Strong knowledge of inventory control, budgeting, and financial management within the restaurant industry. Proficient in cash handling procedures and POS systems such as Aloha POS or Micros POS. Experience in training & development, staff interviewing, and performance evaluation processes. Solid understanding of food handling practices, safety regulations, and culinary techniques. Exceptional customer service skills with a focus on creating memorable dining experiences. Background in hospitality management with experience in casual dining or fine dining settings preferred. Join us as we create an outstanding dining experience for our guests while developing your career in the vibrant world of hospitality!
Job Types: Full-time, Permanent

Pay: 12.80-13.40 per hour

Expected hours: 32 - 40 per week

Benefits:

Employee discount Referral programme Store discount
Work Location: In person