Job Description

We're looking for a confident and proactive

Shift Leader

to support the day-to-day running of our brand-new

soft play centre

opening in St Neots. This is a hands-on, energetic role ideal for someone who enjoys working with children, thrives in busy environments, and can lead by example.

While this position includes leadership responsibilities during your shifts,

it is not a management-level role

. You won't be expected to handle hiring, long-term planning, or admin--but you will play a key role in guiding our team, ensuring smooth operations, and delivering a fun, safe experience for kids and families.

Key Responsibilities:

Lead and support team members during your shift to ensure high standards are maintained Oversee play areas, cafe, party rooms, and front-of-house as needed Assist with staff breaks, task delegation, and daily checklists Carry out basic opening and closing procedures Ensure cleanliness, safety, and great customer service throughout the day Be the first point of contact for any customer concerns during your shift before escalating to a manager

We're Looking For Someone Who

:

Has experience in a

supervisory or senior team role

(hospitality, leisure, childcare, or retail) Is confident working with children and engaging with families Communicates clearly and supports team morale Stays calm, flexible, and organised in fast-paced situations Leads by example and is willing to get involved in all areas of the centre

Essential Skills

:

Strong communication and teamwork Flexibility and willingness to jump into varied tasks Positive, proactive attitude First aid training or willingness to complete it Basic food hygiene knowledge (training will be provided) Experience in a family or child-focused environment

Preferred Experience

:

Customer-facing roles in hospitality, retail, or leisure Cleaning or maintenance awareness Experience working with children or young people

Shift Information:

Weekend availability is essential

- shifts will include Saturdays and/or Sundays- Rotas need to be discussed when both team leaders have been hired to find a mutual agreement as to weekend working.

Shifts will vary each week

depending on bookings and business needs Weekday shifts are also be available

Perks and Benefits:

Flexible working hours Birthday day off Employee discount Varied, engaging shifts every week! Friendly, fun, and supportive team environment

Important Info:

Mandatory training

(1 week) must be completed before your first shift

All staff

will be on a 6-week minimum probation period starting from their first working shift, the duration of the probation period may be different, this is to be discussed A

DBS check

is required for this role - applicants with an existing DBS will be prioritised Team Leaders will be on a minimum of a 3 month probation period starting from the date of their first shift. For the nature of this role applicants must be over 18 years old

How to Apply

:

Please send your

CV and a cover letter

explaining why you'd love to work with us to be considered. Shortlisted candidates will be contacted for an interview. Successful applicants must complete a DBS check prior to starting.

Job Types: Part-time, Permanent

Benefits:

Discounted or free food Employee discount On-site parking
Ability to commute/relocate:

Eaton Socon PE19: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person