St. George's Crypt is Christian Charity in the city of Leeds providing shelter and support and working with the homeless, the vulnerable and those living with addiction. Our aim is to provide a safe environment with physical, emotional and religious support for those who suffered abuse, suffer from addiction or who are homeless.
About Our Employees:
The twin objectives of St George's Crypt are to pursue the promotion of Christian evangelism and relieve hardship among disadvantaged people. Therefore, it is key for the employees of the Crypt to be pursuing this throughout the whole of their job role and in their personal life. This will usually be evidenced by current involvement in the life of a Christian community. As an expression of their faith and commitment, it is hoped that all our employees are willing to be involved in the activities of the churches and organisations that support our work.
Safeguarding Responsibilities:
? Enforcing the company's safeguarding policy.
? Being alert to and recognising welfare issues, being sure to challenge poor practice.
? Sharing appropriate information with relevant people.
? Continually working with the families of residents and service users, sharing information and contributing to plans if a concern is investigated.
? Ensuring that all staff having contact with children, vulnerable adults and/or their families have received appropriate training on safeguarding issues.
? To Understand and implement working practices set by the Safeguarding Adults and Children Board.
? To understand and implement working standards set by the domestic violence and abuse quality mark documentation.
Charity Wide Responsibilities:
? Applying an attitude towards forgiveness and justice informed by biblical and Christian theological principles in dealing with all staff, volunteers, and clients.
? Participate in the daily prayer life of the Charity.
? Recognising the holistic needs of all service users and in accordance with the Trust Deed and affirm the spiritual needs of clients in their situations and either respond directly or refer as appropriate.
? As an expression of their Christian faith and commitment, it is hoped that all our employees are willing to be involved in the activities of the churches and organizations that support the work.
? Attend training courses and conferences in order to maintain personal development as agreed with Line Manager.
The tasks and responsibilities listed above are not exhaustive and maybe amended according to the needs of the Charity. Employees are expected to work flexibly in responding to external and internal initiatives to support the needs of the Charity.
Job Purpose:
To generate income for the Charity by assisting the shop supervisor in the day to day running of the charity shop and promoting the aims of the charity to the local community.
Key Job Role Responsibilities and Main Tasks:
Selling donated items in the shop to generate income for the charity
Ensuring the highest standards of customer service are always met
Deal sympathetically with and provide information to members of the public, where necessary directing those in need of further sources of help
Asist in the day-to-day operation of the shop, ensuring the highest standards of shop appearance are met, while ensuring that new stock is put on display frequently.
Help all other members of staff and volunteers where necessary.
Assist in managing the upkeep and security of the premises and in emergency situations liaise with the shop supervisor or Head of Retail for any emergency repairs
Be aware of and help maintain all Health & Safety issues in the shop in accordance with St George's Crypt policies and procedures
Assist in managing the movement, security and accounting of cash in accordance with the St George's Crypt policies and procedures
Update the shop supervisor on all aspects of shop operations that occur while the supervisor is absent, including, but not restricted to, staff, property, security and health & safety.
Ensure all administrative tasks required by St George's Crypt or delegated by the shop supervisor are completed correctly and on time.
Person Specification:
Essential Charity Wide:
DBS Cleared
Safeguarding training
Flexible attitude towards working arrangements
Professional attitude and approach
Essential Job Role Specific:
Ability to list and carry heavy items
Ability to work on own initiative
Ability to efficiently and effectively work with others
Excellent communication skills - both face to face, online and over the phone
Has a polite and friendly attitude and be approachable
Enjoy working with people
Customer focused - ability to understand the needs of the customer
Flexible towards working arrangements
Numerate and literate
Desirable:
Ability to use Microsoft Office programs
Experience of using a EPOS system
Experience of working in a retail environment
Experience of working within a charity environment
Additional Requirements:
Due to the nature of the role and the workplace, the post holder must be over 18 years of age.