Job Description

Job Summary

We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will possess excellent communication skills and a strong ability to engage with customers. As a Shop Assistant, you will play a vital role in ensuring an exceptional shopping experience for our customers while assisting with merchandising and maintaining the overall appearance of the shop.

Duties

Greet customers warmly and provide assistance as needed, ensuring a welcoming atmosphere. Manage stock levels and assist with merchandising to create appealing displays. Utilise effective communication skills to engage with customers, providing product information and recommendations. Employ upselling techniques to enhance customer purchases while maintaining a friendly approach. Handle customer inquiries via phone and in-person, demonstrating excellent phone etiquette. Maintain an organised shop environment, ensuring cleanliness and tidiness at all times. Assist with inventory management, including restocking shelves and conducting stock checks. Demonstrate basic math skills for processing transactions accurately.

Requirements

Proficiency in English is essential; bilingual or multilingual candidates, particularly those fluent in Spanish, are highly desirable. Strong organisational skills to manage tasks efficiently in a busy retail environment. Excellent time management abilities to prioritise tasks effectively throughout the day. Previous experience in retail or customer service is advantageous but not mandatory. A keen interest in merchandising and creating visually appealing displays is beneficial. If you are passionate about providing outstanding customer service and thrive in a dynamic retail environment, we encourage you to apply for this exciting opportunity as a Shop Assistant.
Benefits:

Store discount
Ability to commute/relocate:

Bury BL0 9AD: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Are you flexible on work days and willing to cover sick days
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred)
Work Location: In person