Job Description

St Margaret's Hospice Care has a fantastic opportunity for a Shop Manager to join our team. This role is based in our Castle Cary store. You will join us on a permanent basis and in return, you will receive a competitive salary of 25,098.75 per annum.


This is a full time role, working 37 hours a week, working five days per week, including weekends.


By joining us you will quickly become part of a great Retail Team that we are proud to say consists of over 700 dedicated individuals and volunteers. The team's commitment, skills, passion, and energy combine to deliver significant income, enabling our clinical colleagues to deliver their services to nearly 5,000 people across Somerset.

What can you expect to be doing?

Great customer services is at the heart of all our retail colleagues, and we strive to make a difference each and every day. We are looking to recruit an experienced Shop Manager to lead our Castle Cary Shop. Prominent in the community and with a broad, loyal customer base, you will be responsible for the day to day running of this thriving shop located in the heart of Somerset.


You will work alongside experienced staff and volunteers to drive sales and maximise profit, knowing that you and your shop are making a positive difference to the lives of patients and their families across Somerset.

What will you be good at?

You will:


Have experience within the Retail industry, ideally from a supervisory or management role; Have demonstrable excellent communication skills and the high standards of customer service; Positively demonstrate how to manage, develop and motivate a team of staff and volunteers; Be able to support the area manager with the recruitment process of shop colleagues.

This role is a physically demanding position within a busy retail environment which includes the lifting of donated goods.

Our Benefits

You won't just be joining a fantastic team - you'll

be part of a welcoming, community minded charity

. Our mission is to provide excellent specialist palliative care for patients and support to their families. Everyone here contributes and has a part to play towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you're looking for a role where you can really make a difference, we could be a perfect match.

Holiday entitlement

33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time) Recognise continuous service for clinical staff paid at band 5+ who join directly from the NHS or another hospice Ability to buy and sell annual leave

Pension scheme

NHS employees eligible to continue with their NHS pension scheme
Non-NHS employees will receive 5% employer and 5% employee contribution.

Award-winning Employee Assistance Programme for you and your family offering:

Vitality & wellbeing health portal for non-emergency care Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management Confidential and free 24-hour Employee Assistance Counselling and support Legal, financial, and medical information and advice

And more...

Life assurance cover

- 2x salary

Health Cash Plans

- help with covering the cost of healthcare needs by providing cashback on a range of health benefits Blue Light Card - Discounts on retailers and restaurants saving up to 35% Enhanced maternity/paternity leave
Excellent learning and development opportunities Free on-site parking in Yeovil and Taunton Volunteering and fundraising opportunities

Eligibility criteria applies

If you want to get to know our team or have a chat before applying, we'd love to hear from you. Just reach out to Debbie Trevett, Retail Area Manager on email at Debbie.Trevett@st-margarets-hospice.org.uk


Unfortunately, we are not able to offer visa sponsorship at this time.


For any questions about our recruitment process, please contact Recruitment@st-margarets-hospice.org.uk.


We are currently managing the recruitment process in-house and kindly ask that recruitment agencies refrain from contacting us with candidates for this role.


We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact us for a chat if theres anything you want to talk about before you apply.


If you have all the information you need, just click apply. We cant wait to hear from you!

Closing date:

7th September 2025