Job Description

About The Role

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Make a difference every day by joining St Michael's Hospice Retail Team as our Clearance Shop Manager. This is an exciting opportunity to lead our brand-new Clearance outlet at Whitestone, managing a dedicated team of staff and volunteers while driving sales and delivering exceptional customer service. If you're an experienced retail manager, with experience of working to budgets with a good knowledge of Health and Safety and Trading Standards, or someone with great transferable skills and enthusiasm then get in touch.



A clear understanding of the value of second-hand stock ranging from furniture to clothing, and a dedication to excellent customer service are fundamental. You will need to be able to redistribute stock accordingly and work closely with wider Whitestone colleagues. This is a high-volume stock operation, and the role will be fast paced, so you will need to be someone who is organised and quick to get stock out.



You will have opportunity to set up and run large sales or other ad hoc events in the Clearance shop as per business need, with the opportunity to bring forward your own ideas. You will need good IT skills and an ability to embrace new technology, as well as being friendly and approachable. Strong organisational skills, leadership ability, and a hands-on approach are essential. If you have a passion for working with pre-loved goods and enjoy working with the public, we'd love to hear from you. You will be an ambassador for St Michael's at all times. In return for your commitment, we'll provide a competitive salary and benefits package, within a highly reputable charity.



This role is 30 hours over 4 days a week which may include weekend work. This includes two days preparing stock and two sale days open to the public.

What you can expect from us

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As well as joining an enthusiastic friendly and committed team, our location is hard to beat - nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.

Benefits

Competitive salary and benefits package Transferable NHS pension Hospice pension Superb working environment and facilities Generous study leave allowance Discounts with local suppliers Individualised training needs analysis Advanced communication skills training Employee counselling service Free on-site parking Competitively priced meals and beverages Free tea, coffee and chilled water Friendly, welcoming work environment 30 days annual leave, plus bank holidays

Next steps

Need some help?

To find out more, of if you need help with your application, contact our recruitment team


01432 851000 recruitment@smhospicehereford.org

Job Details
Department:
Charity Shop
Salary:
13.56 - 14.35 per hour | Spinal Point 7-8-9
Hours:
Part Time | 30 hours per week
Location:
Whitestone Superstore Unit 14 Whitestone Business Park Hereford HR1 3SE United Kingdom
Closing date:
08 January 2026