Job Description

About Us

St Michael's Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility. We offer a competitive salary and benefits package, a transferrable NHS pension or you can enrol onto our own Hospice pension. We offer Life Assurance, a superb working environment and facility, generous study leave allowance, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment and 30 days annual leave, plus bank holidays. We are one of the top 100 best not for profit organisations to work for and have been caring to make a difference, to patients living with a terminal illness and their families, across Herefordshire and beyond for 40 years.

About the job

Make a difference every day by joining St Michael's Hospice Retail Team as our Clearance Shop Manager. This is an exciting opportunity to lead our brand-new Clearance outlet at Whitestone, managing a dedicated team of staff and volunteers while driving sales and delivering exceptional customer service. If you're an experienced retail manager, with experience of working to budgets with a good knowledge of Health and Safety and Trading Standards, or someone with great transferable skills and enthusiasm then get in touch.
A clear understanding of the value of second-hand stock ranging from furniture to clothing, and a dedication to excellent customer service are fundamental. You will need to be able to redistribute stock accordingly and work closely with wider Whitestone colleagues. This is a high-volume stock operation, and the role will be fast paced, so you will need to be someone who is organised and quick to get stock out.
You will have opportunity to set up and run large sales or other ad hoc events in the Clearance shop as per business need, with the opportunity to bring forward your own ideas. You will need good IT skills and an ability to embrace new technology, as well as being friendly and approachable. Strong organisational skills, leadership ability, and a hands-on approach are essential. If you have a passion for working with pre-loved goods and enjoy working with the public, we'd love to hear from you. You will be an ambassador for St Michael's at all times. In return for your commitment, we'll provide a competitive salary and benefits package, within a highly reputable charity.
This role is 30 hours over 4 days a week which may include weekend work. This includes two days preparing stock and two sale days open to the public.

Job Type: Part-time

Pay: 13.56-14.35 per hour

Expected hours: 30 per week

Benefits:

Bereavement leave Canteen Company events Cycle to work scheme Discounted or free food Employee discount Free parking Life insurance On-site parking Paid volunteer time Sick pay Store discount
Work Location: In person