Job Description

Are you passionate about retail, community engagement, and making a real difference? The

St Vincent de Paul Society

is looking for a dynamic and driven

Shop Manager

to lead one of our vibrant charity shops.

About the Role

As Shop Manager, you'll be at the heart of your local community, responsible for the day-to-day running of the shop. Your mission? To maximise sales, customer satisfaction, and community impact while upholding SVP's values and ethos.

You'll lead a team of volunteers and assistant managers, ensuring the shop is well-stocked, welcoming, and efficiently run. From visual merchandising to online selling, you'll bring creativity and leadership to every aspect of the shop's operations.

Key Responsibilities

Drive income through shop sales, Gift Aid, donations, recycling, and online platforms. Recruit, train, and manage volunteers and staff. Ensure high standards of customer service and shop presentation. Engage with the local community and promote the shop via social media. Maintain compliance with health & safety, financial procedures, and SVP policies.

What We're Looking For

Essential:

Retail management experience with a track record of achieving targets. Strong communication, organisational, and customer service skills. Ability to lead and motivate a team. IT literacy and willingness to engage with online selling. Empathy with SVP's ethos and values.

Desirable:

Charity retail experience and advanced retail skills. Familiarity with social media platforms (Facebook, Instagram, TikTok). Experience in the re-use sector and online sales.

Why Join Us?

You'll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

Key Dates & Additional Info

Closing Date:

21st September 2025

Interviews:

w/c 29th September 2025
We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values,

we celebrate and value people of all faiths or none -

diversity and inclusion are at the heart of who we are.

If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on

0207 703 3030 (option 5)

.

Please note: If you haven't heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest.

About the SVP

The

St Vincent de Paul Society (SVP)

has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.

Join us in making a real difference -

your skills could help transform lives.

Job Types: Full-time, Permanent

Pay: 26,598.00 per year

Benefits:

Casual dress Employee discount Sick pay
Work Location: In person