Job Description

Are you looking for a fresh challenge?

We are recruiting for an experienced and ambitious Shop Manager to lead our shop in an historic property in beautiful Marlow!

You will be joining a friendly team who will support you and your team of volunteers to play your part in growing our retail income so we can continue to support patients across Buckinghamshire with life-limiting illnesses.

Job Purpose:

To work with the Assistant Manager and volunteer team to engage support for FNHC from the community in Marlow and the surrounding areas, maximise sales and profit, and actively promote Gift Aid and the Hospice Lottery.

The Shop Manager has full responsibility for all aspects of managing the shop, and will at all times positively promote and support the aims of the Charity.

Job Experience, Skills & Qualifications

Experience of managing a team in charity or fashion retail. Demonstrable experience of leading a team to achieve sales targets in a customer facing retail environment. Line management experience, with a focus on the support and development of staff Experience of working with volunteers, and able to work positively with people of all abilities. Highly motivated, creative and with a keen interest in fashion and/or donated product. Physically fit and able to lift and carry large quantities of donations of stock including waste and recycling on a daily basis.

Why join Florence Nightingale Hospice Charity?

Our charity plays a vital role in the provision of excellent hospice care for local patients across Buckinghamshire and its borders. We commit to funding over 1m a year towards hospice services to support patients and their families - and you can be part of the team which makes this possible.

You will be joining a supportive culture that encourages a healthy work-life balance and you'll be part of a positive and friendly retail team.

We offer supportive and interesting roles, a competitive salary, and training and development opportunities.

We offer interesting and varied roles, believe in empowerment, and offering you a competitive salary and opportunities for development and training. You will be joining a supportive culture that encourages a healthy work-life balance and you'll be part of a positive and friendly Retail team.

Benefits

Workplace pension - 5% ER contribution (with an option to increase to 6%)

26 days annual leave plus statutory holidays (increasing by a day a year up to 5 years service)

Generous company sick pay allowance

Enhanced maternity/paternity/adoption leave

Access to Smart Health services, including GP Online 24/7

Employee Assistance Programme

Life Assurance equivalent to 3x salary

Membership of the Blue Light scheme, offering a wide range of discounts

Job Type: Full-time

Pay: 30,176.55 per year

Benefits:

Additional leave Company pension Employee discount Sick pay
Work Location: In person

Application deadline: 03/02/2026