Job Description

Job Summary

As the Shop Manager at Alam Mini Market, you will be responsible for overseeing the daily operations of the store, ensuring efficient stock management, high customer service standards, and the effective running of various sections including fresh meat, frozen meat, fish, vegetables, and groceries. The role involves managing staff, ensuring compliance with food safety regulations, and driving the store's financial performance.

Key Responsibilities:

Oversee daily store operations across all product sections, including fresh and frozen items. Manage and motivate the store team to achieve excellent customer service and sales targets. Coordinate with suppliers to ensure timely restocking and manage inventory levels. Ensure compliance with food safety and health regulations. Implement strategies to drive sales and profitability while maintaining high-quality standards. Manage store budgets, cash handling, and financial reporting. Address customer inquiries and resolve complaints to ensure customer satisfaction. Conduct regular checks to maintain product quality and store cleanliness. Monitor sales performance and adjust operations to meet targets.

Skills and Qualifications:

Proven experience as a Shop Manager, preferably in retail or grocery sectors. Strong leadership and team management abilities. Excellent customer service skills with a focus on building positive client relationships. Knowledge of food safety and hygiene regulations. Strong financial acumen and problem-solving skills..

Requirements

Proven experience in a supervisory or managerial role within a retail environment. Strong leadership skills with the ability to motivate and manage a diverse team effectively. Excellent organisational skills with a keen attention to detail. Proficient time management abilities to prioritise tasks efficiently. Familiarity with administrative duties related to retail operations. Multilingual abilities are advantageous for enhancing customer interactions. A passion for retail and a commitment to delivering outstanding customer service B1 Level English Language Proficiency Certificate, ensuring effective communication within our diverse team an an additional requirement for the overseas candidate.

Additional Requirements for Overseas Candidates:

B1 Level English Language Proficiency Certificate, ensuring effective communication within our diverse team.
If you are a skilled Joiner looking for an opportunity to showcase your craftsmanship and contribute to exciting and varied projects, we encourage you to apply. Pective Ltd offers competitive pay rates and opportunities for career growth within our organization. For suitable international candidates, visa sponsorship may be offered, making this a great opportunity to join

Job Type: Full-time

Pay: 31,000.00-39,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company pension Discounted or free food Employee discount UK visa sponsorship
Schedule:

Flexitime Monday to Friday Overtime Weekend availability
Work Location: In person

Application deadline: 20/07/2025