Job Description

About the RSPCA York Harrogate & District Branch:

RSPCA York, Harrogate & District is a separately registered charity, although we are supported by and work in partnership with the RSPCA National Society. We are primarily self-funded and the money we spend in York is raised in our four retail outlets, of which our Acomb shop is a very important revenue stream.

Do you have previous retail experience and a creative eye with a can-do attitude?

As

Shop Manager

at our successful

Acomb, York

store, you will be responsible for managing all shop activities and buidling on the strong sales this shop already has.

We're looking for an individual who isn't afraid to get stuck in, who can help us continue to modernise our retail offering and deliver a consistently high-quality experience for our customers in our stores, whilst increasing our sales and income.

This will include:

Hitting sales targets and maximising charity income Supporting and training teams of volunteers and staff Delivering a high quality customer experience Sorting and pricing donated stock Coordinating and maintaining a programme of generating quality donations for sale Ensuring accurate records and financial management

The Role of our Shop Managers

Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. RSPCA York, Harrogate & District have one paid member of staff in our shops per day, who is supported by empowered volunteers, trained to a level that enables them to take over most of the tasks within the shop.

As the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

In order to fulfil the Shop Manager role, you will also need:

Stamina A creative eye Excellent display skills and innovative ideas to boost shop takings Good to excellent administration and IT skills

Salary:

13.71 per hour

Hours:

We are presently offering this role at 4 full days. There is a degree of flexibility in rotas, but some weekend working is expected.

Expected working hours are 8:45-16:45.

Applications close on Thursday 30th October.

We will be interviewing on Monday 3rd November.

To complete your application, please visit our home page for a full job description and further application form:

https://www.rspca-yorkhome.org.uk/help/helping-us/vacancies/charity-shop-manager-acomb/

Job Types: Full-time, Part-time, Permanent

Pay: 13.71 per hour

Experience:

Retail management: 2 years (preferred)
Work Location: In person